Desktop Deployment Technician

Overview

Our client is seeking a Desktop Deployment Technician who will play a critical role in ensuring that our client's desktop and laptop environment is up-to-date, secure, and efficient.

• Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.
• Install, configure, and maintain operating systems, software applications, and hardware components.
• Perform upgrades and patches to operating systems, applications, and hardware as required.
• Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.
• Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.
• Document procedures and guidelines related to desktop deployment and support.
• Participate in special projects and initiatives related to desktop deployment and support as required.

• Bachelor's degree in Computer Science, Information Technology or a related field is preferred
• Minimum of 2 years of experience with desktop deployment, hardware and software configuration, installation, and testing
• Experience with Microsoft System Center Configuration Manager (SCCM) is a client-based product that enables administrators to manage a large number of Windows-based computers
• Experience with PXE (Preboot Execution Environment) boot image
• Strong technical knowledge of desktop and laptop hardware and software, including Windows operating systems, Microsoft Office suite, and anti-virus software.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Effective communication and teamwork skills.

• Knowledge of scripting and automation tools is a plus.
• Experience with Ivanti imaging platform is a plus.

• Collaborate with skilled IT professionals
• Opportunities to work on a variety of projects