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ServiceNow CMDB Architect

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Sagarsoft
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Consultant, Cloud Computing: Infrastructure & Operations, IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Service Now CMDB Architect - W2/1099 Role

Remote

Duration: 12 Months Contract
...

Job Summary

We are seeking an experienced Service Now CMDB Architect to lead the architecture, design, implementation, and optimization of the Service Now CMDB environment. The ideal candidate should have strong expertise in CMDB, CSDM, Discovery, Service Mapping, IRE, and CMDB governance
.

Responsibilities
  • Lead Service Now CMDB architecture, design, and implementation
    .
  • Design and maintain CI classes, relationships, attributes, and data models
    .
  • Implement and optimize CSDM, Discovery, Service Mapping, and IRE
    .
  • Establish CMDB governance, standards, and data quality processes.
  • Identify and resolve duplicate, stale, and inaccurate CIs.
  • Integrate CMDB with infrastructure, cloud, application, security, and third-party data sources.
  • Work with MID Servers, REST/SOAP APIs, and Integration Hub
    .
  • Monitor CMDB Health, completeness, correctness, and compliance.
  • Collaborate with Service Now, infrastructure, application, security, and ITSM teams.
  • Provide technical leadership and documentation for CMDB architecture and processes.
Required Skills
  • 10 years of Service Now experience.
  • 5 years of strong Service Now CMDB experience.
  • Strong hands-on experience with CSDM, Discovery, Service Mapping, and IRE
    .
  • Experience with CMDB Health, CI lifecycle management, data modeling, and governance
    .
  • Experience with MID Server, APIs, REST/SOAP, and Integration Hub
    .
  • Strong enterprise Service Now architecture and integration experience.
  • Excellent communication and stakeholder-management skills.
Preferred
  • Healthcare industry experience.
  • Experience with HIPAA/compliance environments.
  • Service Now CSA / CMDB Implementation Specialist certification.
  • Experience with ITOM, ITSM, HAM/SAM, AWS, Azure, or Google Cloud Platform.
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