Senior Engineering Manager; MSSP Job Indianapolis Indiana USA,IT/Tech

Position: Senior Engineering Manager (MSSP)
Location: Indianapolis

We are looking for an engineering leader to own and scale the MSP/MSSP team at Horizon3
This leader will drive the platform capabilities that make Node Zero scalable and operationally excellent for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) — enabling partners to deliver Node Zero as a managed service to their customers at scale
Build, mentor, and grow a team of backend and full-stack engineers focused on multi-tenant platform capabilities for MSP and MSSP partners
Drive the platform strategy for MSP and MSSP use cases, including multi-tenancy, parent and sub-client relationships, tenant allocation, partner administration, client management dashboards, co-branding, and white-labeling
Establish and evolve the architecture for account hierarchies, delegated administration, tenant isolation, and partner-specific entitlement and licensing flows
Use design reviews, code reviews, and blameless retrospectives to drive a culture of quality and engineering excellence. Partner with Product, Customer Success, Partnerships, and Sales to align the team’s roadmap with partner needs
Balance partner support and operational needs while executing on a roadmap of platform improvements and new MSP/MSSP capabilities
Hire and directly manage software engineers focused on multi-tenant and partner platform systems
As a Manager, you will be responsible:
Recruiting and onboarding talented individuals to support our organizational goals
Mentoring, coaching, equipping, and developing your team
Recognizing and retaining high performers
Leading horizontally with peer Management & Senior Leaders

Benefits

Growth Opportunities:
Be part of a dynamic and growing team with numerous career advancement opportunities
Innovation-Driven Culture:
Work in a collaborative environment that encourages creativity and out-of-the-box thinking
Inclusive and Diverse Team:
We value diversity and promote an inclusive culture where everyone can thrive
Flexible Work Environment:
Enjoy the convenience and work-life balance that comes with remote work

Strong working knowledge of at least one major cloud provider (AWS, GCP, or Azure).
Experience with identity and access management, RBAC, authorization models, and enterprise account structures.
AWS preferred
Demonstrated experience leading engineering teams building and operating multi-tenant SaaS platforms at scale
Proven track record of taking complex platform capabilities from design through production and at-scale operation
Experience with partner or channel software models — MSP, MSSP, OEM, white-label, reseller, or co-branded platforms
Strong technical background in multi-tenancy, account hierarchies, tenant isolation, delegated administration, and parent/sub-client models
Comfortable with modern backend languages such as Python or Go; able to engage meaningfully in technical discussions and code reviews with engineers
Experience driving architecture decisions through structured design reviews, RFCs, or similar frameworks — particularly for multi-tenant or partner-facing systems
Able to write clear, durable process documentation that engineering teams can adopt
Nice to Haves: background in cybersecurity or security platforms; experience with third-party risk management or compliance-adjacent capabilities; familiarity with licensing, entitlements, subscription management, or billing integrations
Proven ability to hire, develop, and retain high-performing engineers in remote or distributed environments
Strong communication skills across technical and non-technical audiences — able to partner effectively with Product, Partnerships, Customer Success, Finance, and Engineering leadership
Demonstrated ability to balance strategic roadmap delivery against a competing stream of partner support and operational needs
Proven ability to build, scale, and retain high-performing engineering teams in remote or distributed environments