IT Equipment Manager

Corporate Technologies, LLC. Indianapolis, Indiana, United States

IT Equipment Manager
Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Michigan, Minnesota, North Dakota, California, New Jersey, Indiana, Iowa, Virginia, Maryland, Idaho, Ohio, Illinois, Florida, New Mexico, Oklahoma, Arkansas, Louisiana, and Washington DC. With over 45 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium-sized businesses.

We offer unique IT solutions, including managed IT services, cloud services, cybersecurity, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you.
We would love for you to bring your skills and be part of our team!
At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.

Corporate Technologies is hiring an IT Equipment Manager.
The IT Equipment Manager is responsible for coordinating and managing the lifecycle of customer IT equipment, including receiving, invThe IT Equipment Manager is responsible for coordinating and managing the lifecycle of customer IT equipment, including receiving, inventory management, equipment setup and configuration, shipping, returns, and final disposition.
This position serves as a key coordination point between customers, Account Management, technical teams, vendors, and operations to ensure equipment is properly received, configuration, deployed, tracked, returned, and dispositioned. The ideal candidate is highly organized, technically capable, detail-oriented, and able to maintain accurate equipment and inventory records across multiple customers.entory management, equipment setup and configuration, shipping, returns, and final disposition.
Position Summary The IT Equipment Manager is responsible for coordinating and managing the lifecycle of customer IT equipment, including receiving, inventory management, equipment setup and configuration, shipping, returns, and final disposition. This position serves as a key coordination point between customers, Account Management, technical teams, vendors, and operations to ensure equipment is properly received, configured, deployed, tracked, returned, and dispositioned. The ideal candidate is highly organized, technically capable, detail-oriented, and able to maintain accurate equipment and inventory records across multiple customers.

Key Responsibilities
Equipment Shipping & Receiving

• Receive incoming IT equipment, customer returns, and vendor shipments.
• Verify received equipment against purchase orders, customer requests, or other available documentation.
• Prepare, package, and ship equipment to customer locations and end users.
• Maintain accurate shipping and receiving records, including carrier and tracking information.
• Coordinate shipment pickups and deliveries as needed.
• Assist Account Management with shipment status, tracking issues, lost or damaged shipments, and other shipping-related questions.
• Escalate discrepancies, damaged equipment, or shipping issues to the appropriate team.

• Perform initial setup and configuration of desktops, laptops, monitors, mobile devices, and other supported IT equipment.
• Prepare new equipment for customers or end-user deployment based on established technical standards and procedures.
• Install required software, updates, and standard applications as directed.
• Assist with device enrollment and provisioning into supported management platforms.
• Apply asset tags and record serial numbers, asset identifiers, assigned customer, and other required information.
• Verify equipment is properly configured and operational prior to shipment or deployment.
• Coordinate with technical teams when advanced configuration or troubleshooting is required.
• Reset, wipe, or prepare returned equipment for redeployment in accordance with established procedures.

• Receive and document customer equipment returns.
• Maintain accurate tracking of returned equipment from receipt through final…