Systems Integration Senior Analyst

• 5+ years of experience working as a Business Analyst or Systems Analyst in technology-driven environments.
• Strong understanding of AI/ML concepts , data-driven decision-making, analytics workflows, and modern digital platforms.
• Proven experience working across the product development lifecycle (requirements, design, UAT, go‑live, and post‑implementation support).
• Ability to understand,analyze, and translate complex business processes into functional and technical requirements .
• Strong analytical mindset with the ability to research, interpret, and present insights to drive business solutions.
• Excellent communication and interpersonal skills , capable of working with stakeholders at all organizational levels.
• Experience with data analysis , KPI definition, dashboarding, and converting analytical findings into business value.
• Familiarity with predictive modelling, AI solution use cases, automation opportunities, and workflow optimization.
• Experience collaborating with engineering, QA, data science, and product teams in fast-paced environments.

• Business Analysis & Requirements Elicit, gather, and document business requirements for AI, analytics, and automation initiatives.
• Convert business needs into functional specifications, user stories, process flows , and acceptance criteria.
• Serve as the bridge between business teams, AI/ML teams, product owners, and engineering .
• Participate in solutioning workshops to align business needs with technical capabilities.
• AI/ML & Data Solution Support Work with data scientists to translate business challenges into AI/ML use cases and measurable outcomes.
• Assistin model validation, data quality checks, feature inputs, and business interpretation of model results.
• Help define KPIs, measurement criteria, and success metrics for AI-driven processes.
• Support development of analytics dashboards, reporting frameworks, and decision-support tools.
• Project Execution & Collaboration Support solution design activities including process optimization, automation, and data transformation.
• Perform data analysis, validation, mapping, and transformation for system inputs/outputs.
• Participate in and support all testing cycles including functional testing, UAT, and regression .
• Develop user guides, training materials, and conduct stakeholder training sessions .
• Assistin project planning, tracking activities, documentation preparation, and project communication.
• Implementation & Post-Implementation Support integrations between AI systems, enterprise platforms, and third-party applications.
• Monitor system performance, help troubleshoot issues, and recommend continuous improvements.
• Work with cross-functional teams to ensure smooth product rollouts and enhancements.

• Process modelling (BPMN, flowcharts, user journeys)
• AI/ML concepts (basic understanding of models, data pipelines, automation logic)
• Data analysis & visualization (Excel, SQL, Power BI, Tableau)
• Agile methodologies, JIRA/Confluence
• Strong problem-solving and stakeholder management skills
• Ability to work independently and lead cross-functional discussions

Background in product-based or platform-based solution design.

Exposure to cloud platforms (Azure, AWS, GCP).

Certifications in Business Analysis (CBAP, CCBA), Product Ownership, or Agile.