IT Support Engineer
Listed on 2026-10-23
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IT/Tech
IT Support, Technical Support, Systems Administrator
Skills Required:
• Years of Experience
Required:
3-5 years of experience as a customer support engineer
• Degrees or certifications required:
No degree required
- CKA certification (certified Kubernetes admin) is a HUGE plus
. Azure certifications are great as well.
• Disqualifiers:
Candidates that do not have technical support/customer facing experience will not be considered (such as administrators or general engineers without significant support experience)
• Best vs. Average:
Kubernetes is a HUGE plus.
Responsibilities:
• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
• May install software or perform hardware testing remotely
• Enter commands and observe system functioning to verify correct operations and detect errors
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Top 3 Hard Skills Required
1. Azure support (preferably Kubernetes) | 3+ Years of Experience
2. Red Hat Linux | 2+ Years of Experience
3. Customer support using Networking | 2+ Years of Experience
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