Configuration Engineer Advisor

Anticipated End Date:

Position Title:

Configuration Engineer Advisor

This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Wellpoint Federal, a subsidiary of Elevance Health, brings deep industry expertise and healthcare service capabilities to support federal programs. The organization delivers solutions across claims administration, data, and care delivery to help address complex challenges and improve health outcomes for federal populations.

The Configuration Engineer Advisor will be responsible for administering, supporting, and continuously improving enterprise engineering, configuration management, and Dev Sec Ops  platforms.

The Configuration Engineer Advisor is responsible for platform availability, upgrades and patching, access and configuration management, licensing, source-code and release support, production operations, and user support across Atlassian Data Center products, Git Hub, Jenkins, JFrog Artifactory, IBM Rational Clear Quest, and related tools. The position will also progressively support enterprise cloud environments and emerging AI platform administration capabilities.

• Administer and support enterprise engineering platforms, including Jira, Confluence, Bitbucket, Git Hub, Jenkins, JFrog/Artifactory, Clear Quest, Leapwork, and related tools.
• Manage platform configurations, projects, repositories, workflows, boards, spaces, permissions, user access, plugins, integrations, and licenses.
• Plan, coordinate, execute, and validate platform upgrades, security patches, monthly patch testing, and production changes.
• Provide operational and production support, troubleshoot platform issues, and coordinate incident and problem resolution with infrastructure, security, application, and vendor teams.
• Support source-code management, version control, branching, repository governance, change management, and release-management practices.
• Develop and maintain platform documentation, operational procedures, support runbooks, configuration standards, and knowledge-transfer materials.
• Identify opportunities to automate recurring administrative activities and improve platform reliability, supportability, and user experience.
• Support the administration and operational readiness of enterprise cloud environments, including access management, monitoring, configuration, security, and platform integrations.
• Support the future administration of enterprise AI platforms, including generative AI and agentic AI environments, platform access, configurations, integrations, monitoring, governance controls, and production support.
• Work collaboratively with other administrators to provide consistent operational coverage, cross-training, and reliable failover support for critical platforms.
• Support engineering platforms across production and non-production environments, including environment configuration, release readiness, platform validation, and issue resolution.
• Coordinate scheduled maintenance, production changes, platform upgrades, and release-support activities with application, infrastructure, database, security, and vendor teams.
• Participate in after-hours maintenance and production-support…