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IT Helpdesk Specialist; Tier I Onsite in Indianapolis

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Southern Indiana, Inc.
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 23000 - 28000 USD Yearly USD 23000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Specialist (Tier I) – Onsite in Indianapolis
Location: Indianapolis

Goodwill Legacy Group in Indianapolis, IN is seeking an IT Helpdesk Support Specialist (Tier
1) to provide frontline IT assistance. The role involves on-site support, ticket-based helpdesk work, and coordinating with the IT Service Manager to resolve hardware, software, and network issues.

The position requires strong customer service, familiarity with Windows, Google Workspace, and MS Office, and the ability to create user documentation. Typical hours are 7 AM-4 PM or 8 AM-5 PM, Monday–Friday.

For the IT Helpdesk Specialist (Tier I) – Onsite in Indianapolis position at Southern Indiana, Inc., we are reviewing applications now.

The position is based in Indianapolis, IN, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 23.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

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