Personal Lines Account Manager- Indianapolis

Personal Lines Account Manager – Indianapolis

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Are you a detail-oriented insurance professional who thrives on building client relationships and delivering outstanding service? At Gregory & Appel
, we are looking for a local Personal Lines Account Manager (AM) to join our growing Indianapolis team. This is a great opportunity to work alongside top industry leaders, support meaningful clients, and advance your career with a company that invests in you and your community.

As a Personal Lines Account Manager, you will play a vital role in helping clients protect what matters most.

• Manage client accounts, identifying coverage gaps and recommending solutions
• Support Producers with new/renewal business, proposals, quotes, and policy accuracy
• Handle service requests (certificates, endorsements, audits, cancellations) promptly
• Deliver exceptional client service with a fast, professional response
• Handle first report of claims by gathering information from client and reporting to the agency’s dedicated claim team, while following up to confirm a successful resolution of the claim.

• Property & Casualty license and 4+ years of personal lines insurance service experience – focus on high net worth clients preferred.
• Strong knowledge of insurance products, markets, and underwriting
• Excellent communication, organization, and client service skills
• Strong work ethic and critical thinking
• Applied Epic experience preferred but not a deal breaker

• Flexible PTO, extended holiday calendar & hybrid/remote options
• Medical, Dental, Vision, Life Insurance & 401(k) with match
• A culture that values diversity, community giving (10% of profits donated), and employee growth.
• A people-first culture with Belonging, Giving, Innovation, Growth, Insight that serve as our agency’s Guiding Principles.
• Competitive pay and benefits with flexibility and balance.
• Hybrid work schedule:
  Tuesday–Thursday in-office, with flexibility on Mondays and Fridays

Join a team that invests in you, supports your success, and makes a difference in the community.

Apply today to grow with Gregory & Appel!

Associate

Full-time

Customer Service

Insurance

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance