Insurance Specialist - Roofing Industry

Insurance Specialist - Roofing Industry

Join Bone Dry Roofing as an Insurance Specialist to assist clients in filing insurance claims for roof damage.

Location & Employment

• Full‑time, on‑site position at the Indianapolis office.

Duties and Responsibilities

• Work with sales representatives to assess roof damage and determine claim needs.
• Generate detailed cost estimates using measurements and photos to agree on scope with insurance carriers.
• Advise sales team on each claim.
• Educate clients on the insurance claim process and keep them informed.
• Communicate with insurers to ensure accurate damage assessments and appropriate payment.
• Follow up with insurance companies to secure timely payment and resolve discrepancies.
• Maintain detailed records of all claims and documentation of communications with clients, insurers, and production teams.
• Invoice carriers and track payments while updating company stakeholders.
• Stay current with changes in insurance regulations that affect the claims process.
• Provide excellent customer service and maintain positive relationships with clients, insurers, and stakeholders.
• Learn and navigate multiple technology platforms to perform daily tasks.

Qualifications

• Knowledge and experience in the construction/roofing industry is a plus.
• Prior experience in claims processing or adjusting for construction, roofing, or property and casualty is preferred.
• High school diploma or equivalent required;
  Bachelor’s degree in business, insurance, or related field preferred.
• Knowledge of insurance regulations related to roofing damage claims, or a demonstrated ability to learn quickly.
• Proficiency in Microsoft Office and relevant software applications.
• Valid driver’s license.

Compensation and Benefits

• Competitive pay commensurate with experience.
• Medical, vision, and dental insurance.
• 401(k) plan.
• Company‑paid life insurance.
• Company‑paid short‑term disability.
• Paid time off, vacation, and holidays.
• Free access to on‑site gym.

Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law.

This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact , and a representative will be in touch.