Farm Lines Account Manager

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Agriculture Full Time McGowan - 345 Indianapolis, Indianapolis, IN, US

2 days ago Requisition

McGowan Insurance Group has a concentrated geographic footprint in the Indianapolis, IN area with a diverse offering of property and casualty, commercial and personal lines, bonding, and employee benefits, along with the value-added benefits in regulatory compliance and advisory services. We are a family-owned insurance agency which enables us to have a management structure that attracts and retains our industry’s finest.

We are service-driven experts in insurance. We look for value-added services and our advisors to provide our clients with resources to protect their businesses. The culture at McGowan is the backbone of our success. Our deep roots in the community play a major role in our long-standing relationships. We’ve set the precedent on community relations. Giving back to a place that’s given so much to McGowan is a top priority for us.

Our employees create an atmosphere to succeed every single day. We deliver results and are driven by passion. We demand a better future for ourselves, our clients and our communities. At McGowan, we’re passionate about our potential and believe everyone should have the tools to reach theirs.

The Farm Lines Account Manager is responsible for managing and servicing a portfolio of large farm insurance accounts. This role delivers exceptional client service while ensuring accounts are properly maintained, renewed, and protected through comprehensive insurance solutions. The Account Manager plays a key role in achieving agency retention and growth objectives by building strong client relationships, identifying cross-selling and account rounding opportunities, coordinating policy marketing and placement, and providing proactive risk management guidance.

• Manage and service a portfolio of large farm insurance accounts, including related personal and commercial lines policies, in accordance with agency procedures and service standards.
• Serve as the primary point of contact for clients by responding promptly and professionally to inquiries via phone, email, mail, and in-person visits.
• Analyze client operations, insurance programs, and risk exposures to identify coverage gaps and recommend appropriate insurance solutions.
• Prepare insurance proposals, summaries, schedules, and other account documentation to support new and renewal business.
• Process policy transactions including new business, renewals, endorsements, cancellations, certificates of insurance, evidence of coverage, invoices, and other service requests accurately and timely.
• Maintain complete and accurate client records within the agency management system by documenting all communications, activities, policy changes, and supporting documentation in accordance with agency standards.
• Coordinate with insurance carriers and vendors to ensure policy transactions and service requests are processed accurately and within established timelines.
• Conduct renewal reviews and evaluate client exposures to ensure appropriate coverage while marketing renewal business with carriers as needed to secure competitive coverage and pricing.
• Assist clients with billing inquiries by researching issues, coordinating with carriers, and facilitating timely resolution.
• Support clients throughout the claims process by reporting first notice of loss, monitoring claim activity, coordinating with carriers, and providing ongoing communication until resolution.
• Monitor expiration reports, binders, and accounts receivable to ensure timely follow-up…