TAC Technical Service Representative

Location: Indianapolis
* Choice of medical plans with prescription coverage
* Employer HSA contribution
* Dental & Vision Insurance
* Paid Parental Leave
* Short & Long-Term Disability
* Other voluntary benefits including:
Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
* 401K with generous Company match & contribution
* Accrued Paid Time Off
* 12 Paid Holidays
* 8 hours paid volunteer time per year
* Robust employee wellness program
* Tuition assistance program & Dependent scholarship program
* On-site blood drives
* Voluntary employee groups open to all who wish to participate, including:
Global Women’s Network, Emerging Professionals ERG, Multicultural ERG, Veterans ERG, Toastmasters Club, and more.

Other duties as assigned
* High school diploma or equivalent preferred
* Specialized training and experience in the diagnosis/troubleshooting of major components (engines, transmissions, differentials), OEM training courses and ASE Certification.
* Vocational or Technical Certification in vehicle repair preferred
* 1-3 years of practical experience with vehicle maintenance
* Strong Phone and Verbal Communication along with active Listening
* Mechanically inclined and possess a strong understanding of vehicle maintenance and repair
* Analytical thinking/Problem solving
* Previous customer service experience
* Demonstrates excellent written communication
* Good understanding of Microsoft Office
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