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AI Quality & Frontline Performance Leader

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Devoted
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 111000 - 174000 USD Yearly USD 111000.00 174000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Devoted Health is seeking a seasoned leader to build AI-powered quality monitoring systems for frontline member interactions across voice and chat. You will embed with frontline teams, own high-volume AI agents, and translate insights into coaching that improves performance and member experience.

You will design real-time evaluation, develop scalable coaching workflows, and visualize trends to guide decision-making.

For the AI Quality & Frontline Performance Leader position at Devoted, we are reviewing applications now.

Step into the AI Quality & Frontline Performance Leader role at Devoted in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

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