Director of Housing & Residence

Job Description

At UIndy, we cultivate a vibrant, close-knit residential community on the Southside of Indianapolis. Serving a diverse student body ofover 4,200 total students, our department oversees the vibrant home-away-from-home for 1,700 campus residents. We bridge classroom learning with everyday community through six distinctive residence halls housing approximately 900 students, alongside three bustling apartment complexes home to 800 upper-division students. Joining our team means shaping an engaging, inclusive environment where dynamic educational programming, student leadership development,and meaningful relationships empower Greyhounds to thrive.

The Director of Housing and Residence Life serves as the senior executive leader for the University’s comprehensive residential enterprise within the Division of Student Affairs and Student Success. Reporting to the Associate Dean of Students, this role provides vision, strategic alignment, and operational leadership across all residential life programs and housing operations forUIndy’s 1,700 on-campus residents across our six residence hallsand three apartment communities.

The Director directly supervises professional staff members,including the Associate Director for Residence Life and the Coordinator for Housing Operations, fostering a high-performing team dedicated to student engagement, wellbeing, belonging, and success. As the administrative head of the department, the Director bridges business operations with student development, ensuring an integrated residential experience that supports institutionalenrollment and student success goals.

This is a live-off position, including occasional evening and weekend responsibilities, shared collaboratively with the Housing and Residence Life team. The incumbent of this role serves in thesenior-level on-call rotation, providing administrative support andcrisis intervention during after-hours emergencies.

• Education: Master’s degree in Higher Education Administration, Student Personnel, Counseling, Business Administration, or a related field.
• Experience: Minimum of 5 years post-master’sprogressive, full-time professional experience in Residence Lifeand/or Housing Operations.
• Supervision: Proven experience directly supervising full-time professional staff.
• Technical Aptitude: Demonstrated experience managing complex databases or housing software systems.
• Crisis Management: Experience serving in an on-call capacity and responding to campus emergencies.

• Leadership: 3+ years of experience managing multi-tiered supervisory structures or leading departmental operations.
• Software Expertise: Advanced proficiency in housing management software (e.g., Housing.Cloud), student conduct systems(e.g., Maxient), and occupancy analytics.
• Strategic Thinking: Demonstrated success in developing retention-focused initiatives, living-learning communities, or streamlining complex operations.
• Budgetary Oversight: Significant experience managing departmental, operational, and programmatic budgets.

• Associate Director of Residence Life
• Coordinator for Operations

• Provide strategic direction and administrative vision for Housing and Residence Life, aligning operational systems and residential life initiatives with institutional priorities.
• Directly supervise, mentor, and evaluate professional staff(Associate Director for Residence Life and Coordinator for Housing Operations), promoting professional growth, clear performance benchmarks, and departmental accountability.
• Formulate and execute multi-year strategic plans, policy frameworks, and residential living-learning strategies aimed at enhancing student…