Manager: Residential Supervision - MCCC

Agency Summary
The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

This position is responsible for overseeing and supervising the performance of up to 65 team-members located at the Duvall Residential Center (DRC). Incumbent in this position ensures accountability and oversight over a work release facility that houses a maximum of 350 residents. Team members are responsible for the supervision of residents, development of case plans, referrals to services and programming, processing arrivals and releases, and general maintenance of the facility.

Incumbent is directly responsible for public safety, resident and team-members safety, team-members accountability, as well as adherence to evidence-based practices within the facility. The incumbent will assist the Chief Deputy Director in agency-wide decision making in addition to providing assistance in the absence of the Chief Deputy Director. The incumbent will have wide latitude to make decisions related to public safety, team-members safety, combined with resident safety and accountability for records management, maintenance and retention, dissemination of customer information and administrative services.

The incumbent operates within a wide range of discretion on matters such as hiring and terminations. Incumbent can deviate from standards as established within the appropriate policies, procedures and laws under their control. Ability to effectively identify and evaluate available data and to exercise sound judgment. Incumbent is responsible for the productivity of team members and cost effectiveness of programs.

Incumbent has the freedom to use judgment while assisting in policy formulation and in all types of negotiations. Position is required to be on call 24‑hours even (7) days a week and participate in a rotating schedule. Position reports to the Chief Deputy Director.

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

• Monitors and supervise daily operation of a 24/7 correctional facility ensuring the safety and security of residents and team members
• Monitors and ensures contract compliance of contracted vendors
• Effectively and professionally resolves contractual challenges and disputes in communication with the contracts manager
• Monitors and ensures contract compliance with the Indiana Department of Correction Community Transition Program
• Performs daily supervision and monitoring of work release facility team-members and operations, vendors, and contractors
• Coordinates schedules, workflow, and monitors team-members progress and performance
• Ensures proper facility staffing and conducts hiring, training, performance evaluations, and discipline of team-members
• Drafts, reviews, and enforces policies, procedures, and standards relating to residential programs including but not limited to case management, security, safety, and maintenance as well as ensuring compliance with all federal, state, and local laws and regulations
• Ensures the facility operates under and complies with standards set by the IACCAC Residential Standards Committee
• Responsible for coordinating and ensuring emergency plans are in place and that team-members are adequately trained in emergency policies and procedures as well as compliance with Prison Rape Elimination Act standards
• Ensure internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviews, and analysis of information including resident grievances
• Ensures custody, control, and safety of residents in the facility and works with the Marion County Sheriff’s Office to coordinate facility‑wide searches as necessary
• Ensure resident needs are met as outlined in the residential standards, supervises movement of…