Quality Manager

QUALITY MANAGER Are you a quality-driven leader who thrives on building strong teams, improving processes, and driving operational excellence? HGC Industries is seeking an experienced Quality Manager to lead our quality team, strengthen quality systems, and ensure the highest standards of product quality and customer satisfaction. In this role, you'll have the opportunity to make a meaningful impact by developing employees, driving continuous improvement, and leading initiatives that support company growth.

If you're passionate about quality, leadership, and making a difference, we want to hear from you!

JOB OVERVIEW This role supports HGC Industries' mission and Core Values by developing the corporate-wide processes and procedures required to conform to IATF 16949 and ISO
14001 standards, while assembling and leading a team responsible for quality assurance, quality control, and quality systems. The Quality Manager will also ensure employees are properly trained and supervised in the proper technique and use of various types of measurement, product inspection procedures, work instructions, procedural reviews, and other objectives set forth by the organization and/or its customers. They will be responsible for building a trusting, high-performing team, building positive customer relationships, and achieving the quality department's annual goals.

This will be accomplished through strong knowledge and experience in quality systems (specifically IATF 16949 and ISO
14001), root cause analysis, data collection/analysis, and project management. These systems will support HGC and its customers' strategic goals. Success for the Quality Manager will be achieved by building positive working relationships with their coworkers and customers and meeting the department's goals.

ESSENTIAL FUNCTIONS
• Builds and maintains a quality system compliant with IATF
16949 and ISO
14001
• Leads process and procedural development and validation activities including:o APQP (Advance Product Quality Planning) o DFMEA (Design Failure Mode Effect Analysis) o PFMEA (Process Failure Mode Effect Analysis) o Work instruction so Process Flowo Design/Process Reviewso 8D problem solving and root cause analysis
• Develops and supports product improvement and cost savings initiatives and proposals
• Follows and reviews active projects by maintaining project activity trackers, attending project review meetings, and signing off on project phase completions
• Provides quality support as necessary to customers during all phases of product development
• Performs and supports internal and external audits as necessary
• Builds solid, trusting relationships between internal and external stakeholders
• Supports the purchasing department with supplier audits SUPERVISORY RESPONSIBILITIES
• Provides employee coaching, mentoring, feedback, and development
• Establishes performance expectations, evaluates performance, and addresses performance or conduct concerns
• Manages employee corrective action, resolves workplace conflicts, and promotes employee engagement
• Participates in employee recruitment, interviews, selection, and hiring recommendations.
• Oversees employee onboarding, training, and development
• Manages employee schedules, work assignments, attendance, timecards, and time-off requests.
• Recommends employee promotions, compensation adjustments, and terminations.
• Supervises other supervisors or managers REQUIRED

SKILLS AND ABILITIES

• Proficient math skills, including unit-of-measure conversion calculations
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Excellent analytical and problem-solving skills
• Excellent time management skills and ability to efficiently manage priorities and tasks…