Assistant Branch Manager

Description

First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we’ve grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions.

Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today’s digital banking convenience with the traditional values of integrity, perseverance, and customer care.

With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people.

At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you’re not just starting a job—you’re joining a company built on heart and grit.

The Assistant Branch Manager at First Farmers Bank & Trust will oversee daily branch operations, ensuring efficiency, compliance, and exceptional customer service. You will support the Branch Manager in driving performance and operational excellence while fostering a positive work environment.

• Operational Management
  :
  Oversee daily branch operations, ensuring adherence to policies, procedures, and regulatory requirements
• Compliance and Risk Management
  :
  Ensure branch activities comply with all banking regulations and internal policies. Identify and mitigate operational risks
• Customer Service Excellence
  :
  Maintain high standards of customer service, resolving issues promptly and effectively
• Team Supervision
  :
  Support branch staff, providing training, coaching, and assist Branch Manager with performance evaluations and supervision of day-to-day branch activity in Branch Manager’s absence
• Process Improvement
  :
  Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction
• Cash Management
  :
  Oversee cash handling procedures, ensuring accuracy and security
• Branch Audits
  :
  Conduct regular audits to ensure compliance with internal controls and regulatory standards
• All other job duties as assigned

* The company reserves the right to modify duties and responsibilities over time as needed.

• Must have a high school diploma
• Proven ability to manage and develop teams to achieve operational excellence
• Prior experience in a role working with cash handling

• 2 years of experience in branch operations or a similar role in the banking industry

• Strong understanding of banking regulations, compliance, and risk management
• Excellent problem-solving skills and attention to detail
• Leadership and motivational skills
• Ability to work collaboratively and build strong partnerships
• Strong communication and interpersonal skills

• Primarily office or branch-based environment with standard business hours. Occasional travel to other branch locations or community events may be required
• Daily extended use of banking software, secure digital platforms, and standard office equipment
• Repetitive hand and arm movements
• Ability to sit or stand for extended periods of time
• Ability to lift up to 55 pounds as needed
• Moderate business traveling

At First Farmers Bank & Trust, we offer a comprehensive benefits package…