Director of Communications

Location: Indianapolis

Job Details

Level: Management

Job Location: Administrative Office – Indianapolis, IN 46204

Position Type: Full-time (Salary)

Salary Range: $55,000.00 Salary/year

Job Category: Marketing

Position Summary

The Director of Communications leads the development and implementation of strategies and tactics that enable the successful execution of the goals and objectives of Wheeler Mission Ministries. This role raises awareness, builds reach, and develops and executes a comprehensive communications plan to fulfill the ministry’s mission and vision. The Director coordinates all aspects of marketing, public relations, social media, fundraising, and community engagement.

Working closely with critical external partners and internal teams, she/she/they will guide the ministry’s message across multiple channels to reach donors, volunteers, and the broader community.

Key Area:
Strategic Communication and Message Development

• Develop and guide strategies for all communication, public relations, and marketing messages to consistently articulate Wheeler’s mission, vision, and values.
• Manage the development, distribution, and maintenance of all print and digital content including newsletters, brochures, annual reports, social media, intranet, and website content.
• Oversee and approve all direct marketing materials from external partners (e.g., Brewer/BDI) including special CEO appeals and communications.
• Maintain and communicate processes for donor communication approvals and donor services print/digital materials.
• Create and edit written content for print, blogs, e‑blasts, and online communications; proofread and edit materials for clarity and consistency.
• Steward the storytelling process to create compelling narratives that connect with donors, volunteers, and the broader community.

Key Area:
Creative & Multimedia Management

• Oversee the creation, organization, and use of visual and multimedia resources – photography, videos, graphics, and presentations – to highlight ministry impact.
• Maintain the ministry’s content library and archives, ensuring materials are accessible and up to date.
• Develop digital presentations and templates for staff use that reflect communications standards and storytelling goals.
• Ensure all creative assets reinforce Wheeler Mission’s mission, vision, and values.

Key Area:
Digital & Communications Standards

• Manage social media strategy, content creation, and execution through internal staff and external consultants.
• Oversee digital platforms including website SEO, analytics, live streaming, podcasts, and online presence across external platforms.
• Monitor media coverage and respond appropriately to positive or negative stories and inform proper staff regarding relevant coverage.
• Ensure all communications, visuals, and messaging uphold Wheeler Mission’s branding and communications standards.

Key Area:
Leadership, Collaboration, & Department Oversight

• Supervise Communications Specialists and external partners to execute strategic initiatives and campaigns.
• Provide consultative support to departments to ensure consistency across all communication efforts.
• Lead regular staff training on communication standards, logo/branding use, and letter style guidelines.
• Manage departmental budget and maintain and update the annual Communications Calendar.
• Collaborate effectively with leadership and cross‑functional teams to ensure communication strategies reflect ministry‑wide priorities.

Competencies Required

• Adaptability
• Confidentiality
• Problem Solving
• Communicates Effectively
• Detail Orientation
• Critical Thinking
• Community Relations
• Timeliness
• Planning
• Prioritizing
• Coordinating
• Conflict Resolution
• Collaboration
• Organizing
• Approachability

Minimum Qualifications

• Bachelor’s degree in English, Journalism, Public Relations, Marketing, Communications, or a related field required.
• 6+ years of related experience.
• Previous advocacy experience and/or experience in a nonprofit setting preferred.
• Proven track record in creating and implementing communications strategies with both fundraising and organizational awareness outcomes.

Technical/Software Knowledge

• Proficiency in Adobe Creative Cloud, Canva, Word Press, Microsoft Office Suite, and major social media…