Marketing Operations Manager

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Management Whitestown, IN, US

At Traders Point, every role is first and foremost a calling to live out our mission and lead with character. We believe culture is shaped through consistent, Christ centered behaviors, and we expect every staff member, regardless of role, to actively embody the Traders 10 and the 5 Expectations in both life and leadership. Our Battle Plan serves as a foundational tool, grounding us in our mission to clear the way, equip for battle, and deploy for impact, as well as our vision of taking ground for the Kingdom across Indy and beyond.

We hold one another accountable to live these commitments daily at work, at home, and in the community, believing that who we are becoming matters just as much as what we accomplish.

The Marketing Operations Manager provides structure, clarity, and coordination for the Marketing team. This role serves as the primary point of intake and coordination for marketing and creative requests, ensuring work is appropriately scoped, prioritized, assigned, scheduled, and communicated from request through delivery. This position partners across Marketing, Communications, Art, Digital, Events, and ministry teams to keep priorities aligned, projects moving, and expectations clear.

• No supervisory responsibilities currently.

• Communicates clearly and proactively with ministries, campuses and leadership regarding project scope, priorities, timelines, and deliverables.
• Collaborates across marketing and events team to coordinate projects and ensure alignment with department priorities.
• Manages the department’s marketing and creative ticketing system, serving as the primary point of intake and ensuring requests are appropriately scoped, prioritized, assigned, and scheduled.
• Creates structure around marketing and creative workflows, moving projects from request through planning, production, and delivery.
• Manages Asana tasks, assignments, timelines, dependencies, and status updates to keep projects visible, actionable, and moving forward.
• Maintains the department’s calendar for coordinating timelines.
• Supports department leadership by monitoring workload, priorities, capacity, resources, and potential roadblocks, helping determine appropriate solutions and adjustments.
• Leads regular project-status meetings and follow-up, ensuring decisions, action items, ownership, and deadlines are clearly communicated.
• Ensures projects and deliverables are final-ready before release, including accuracy, completeness, brand alignment, and adherence to approved direction.
• Identifies opportunities to improve workflows, simplify processes, increase efficiency, and create repeatable systems that support the growth of the department.
• Supports project-related administrative needs, including purchasing, expense tracking, vendors, resources, and other operational needs as assigned.
• Performs other duties as required.
• Job description is subject to change based on the organization/department’s needs.

• This position reports to the Sr Creative Director – Marketing & Events.

• Highly organized with exceptional attention to detail and the ability to manage multiple projects, priorities, and deadlines.
• Strong project-management skills with the ability to create structure, establish priorities, and keep work moving independently.
• Excellent written and verbal communication skills with the ability to communicate clearly across ministry, creative, and leadership teams.
• P…