Veterinary Assistant - Urgent Care

When you join City Way Animal Clinics - Mass Ave, you are joining an established practice known for excellence. We are proud to be AAHA Accredited, reflecting our commitment to the highest standards of veterinary care. The trust our clients place in us is clear, as reflected by our outstanding 4.7-star Google rating. If you are looking for an opportunity to do your best work alongside dedicated teammates, this is where you belong.

We understand that to provide exceptional care, our teammates must be fully supported. While focused on individual practice success, you benefit from being part of a larger network that prioritizes professional development. This commitment ensures you have access to continuous learning opportunities, structured programs to help you achieve your career goals—such as becoming a credentialed technician or moving into a leadership role—and the stability you need to succeed.

Providing quality, comprehensive small animal medicine is the core of our practice. As an AAHA accredited facility, you will work in an environment dedicated to rigorous medical standards. We utilize advanced diagnostic tools, including in-house ultrasound, allowing you to quickly and effectively manage complex cases. For those challenging moments, our network grants you ready access to internal specialty consultations, ensuring you always have the support required to deliver optimal patient outcomes.

Located in Indianapolis, IN, our Mass Ave practice places you in the heart of a vibrant and growing community. Indianapolis offers the amenities of a major metropolitan area with a manageable cost of living and Midwest charm. Whether you enjoy world-class dining, exploring cultural districts, or taking advantage of extensive urban green spaces, you will find a rich environment outside of the clinic that supports a balanced and rewarding lifestyle.

Job Description

• Be a Critical Support in Urgent Situations: You'll be an essential part of the medical team, directly assisting veterinarians and technicians with hands‑on patient care in a fast‑paced environment.
• Ensure a Seamless Workflow During a Crisis: Your ability to anticipate needs and maintain composure will be key to keeping the clinic running efficiently, even during a medical emergency.
• Provide a Calming Presence for Clients: You'll be a reassuring point of contact for worried pet owners, assisting with check‑ins, payments, and communications with empathy and professionalism.
• Maintain High Standards Under Pressure: You'll uphold our commitment to excellence by ensuring accurate record‑keeping and maintaining a clean, safe hospital environment at all times.

• At least 1 year of veterinary experience, with ER or high‑volume experience preferred.
• The ability to stay calm, composed, and efficient during a medical crisis.
• Confidence and skill in handling pets, with proficiency in basic laboratory, pharmacy, and nursing skills.
• Strong communication skills and the ability to work collaboratively in a fast‑paced team environment.
• A flexible schedule, with availability to work evenings, weekends, and holidays as needed.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate and a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short‑Term Disability options.

For those interested, educational assistance is available to enroll in AVMA‑accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.