Digital Project Manager

We are a dynamic scale‑up and have been revolutionising the Swiss e‑commerce market for over 5 years. With our unique platforms — from Brands for Employees to Brands for Students and the MyAXA Deals Platform — we offer exclusive access to leading products and services to closed communities. In partnership with Twint, we also run the majority of Twint Super deals.

With 80+ passionate team members across Europe, we generate a mid double‑digit million turnover and have grown at an average of 70% annually. Awarded the SEF.Growth High Potential Label by the Swiss Economic Forum
, we’re on an ambitious journey and you know what — we’re just getting started 🚀.

To strengthen our Business Process Management team, we are looking for a Digital Project Manager with strong BPM skills and partial Product Ownership capabilities. Your mission: analyse, document, optimise, and digitally transform business processes end‑to‑end — and lead the projects that turn these improvements into scalable, technology‑driven solutions.

Place of work: Dällikon, Zurich area — Hybrid
Start: immediately or by arrangement

As a Digital Project Manager in our BPM team, you focus on process excellence, cross‑functional alignment, and high‑impact project delivery. You analyse how we work today, design how we should work tomorrow, and drive the execution of initiatives that bring measurable improvements to our organisation.

You ensure that processes, systems, and data flows work seamlessly together — and you take on Product Ownership responsibilities for some of our internal tools, ensuring its roadmap supports efficient operations.

Your work directly influences how our company scales.

• Analyse, map, and document business processes end‑to‑end
• Identify bottlenecks, inefficiencies, risks, and automation opportunities
• Collaborate with teams across the company to validate, challenge, and redesign processes
• Ensure documentation is up‑to‑date, centralised, and accessible
• Redesign processes to improve efficiency, scalability, compliance, and data quality
• Align process changes with business goals, system capabilities, and organisational constraints
• Ensure harmonisation of cross‑departmental workflows (f.e. Business Performance → Business Operations → Customer Care → Finance)
• Support teams in adopting new workflows and ensure no process exists only "in theory"
• Work closely with the Product & Development Team to align the process with the products

• Lead cross‑functional projects from discovery to implementation
• Translate improvement opportunities into clear project plans, milestones, and deliverables
• Ensure alignment with C‑Level, stakeholders, and operational teams
• Coordinate with FE/BE developers, QA, Design, and Business Units for execution when needed
• Manage risks, dependencies, timelines, and stakeholder expectations
• Measure project impact with clear KPIs and ensure results are durable
• Collect and structure business requirements across departments
• Break down processes into epics, user stories, and acceptance criteria
• Validate technical feasibility together with Product Manager, Engineering and the CTO
• Ensure requirements are understood and implemented correctly
• Maintain and prioritise the backlog of internal tools or workflow products
• Ensure user needs and operational realities are reflected in the roadmap
• Align features with process improvements and system architecture
• Coordinate rollouts and support change management
• Work closely with Sales, Marketing, Customer Care, Finance, Operations and the C‑Level
• Facilitate workshops, process reviews, and decision sessions
• Communicate timelines, risks, and results clearly across the organisation
• Ensure continuous feedback loops and incorporate learnings into new workflows
• Take full ownership of BPM initiatives and drive them from conception to successful implementation
• Build expertise and credibility in Business Process Management to become the go‑to expert in the organisation
• Grow into a leadership role with the opportunity to own and shape the BPM function as it evolves
• Mentor and guide others in process excellence and best practices
• Define and establish BPM…