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Customer Support Specialist with German
Job in
Indiana, Armstrong County, Pennsylvania, 15705, USA
Listed on 2025-12-02
Listing for:
Bulgaria Wants You
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
** All interviews will be conducted remotely (online or by phone).
** Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.
** What we are looking for:*
* • Strong communication skills in German (C1) and English (C1).
• Good knowledge of Office 365.
• A customer-oriented mindset and willingness to assist others.
• Problem-solving abilities and a proactive attitude.
• Technical skills are a plus, but not mandatory – we provide full training to ensure your success!
• Team player with a positive and open-minded approach.
** What would you do on this position:*
* • Provide first level support for IT systems, assisting with basic hardware, software, and network issues.
• Troubleshoot Point of Sale (POS) and logistics system challenges with guidance from senior staff.
• Help manage user accounts and permissions.
• Support simple technical queries and escalate more complex cases when necessary.
• Log incidents and follow up using ticketing systems.
• Communicate solutions effectively to users and provide excellent customer service.
• Gain valuable skills in IT and customer service with hands-on experience.
• Be part of a supportive and innovative team environment.
• An attractive remuneration. Referral bonuses.
• Fixed working hours.
• Additional health insurance and other social benefits. Exclusive discounts & offers. Digital food vouchers.
• Open-minded management team promoting innovation, and personal and professional development.
• Permanent employment; full-time.Необходими езициАнглийски, НемскиРаботно време (часове и режим)Пълно работно времеЗаплащане и бонусиБонус „Препоръчай приятел“Здраве и осигуряванеAdditional health insuranceРазвитие и обучениеFull training providedХрана и напиткиDigital food vouchersРаботна средаOpen-minded management team promoting innovation, and personal and professional development
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