Quality Engineer III

Job Title

Quality Engineer III

12 months on W2

Whiteland, IN

Applies the principles of product quality planning, evaluation, and control in support of the manufacturing and installation operations of the organization.

• Serve as primary contact for customers and freight forwarders for reporting of quality issues.
• Track and publish DPMO (Defects Per Million Opportunities) reports for shipping accuracy and quality defects.
• Manage the Customer Quality Scorecard for the distribution center.
• Ensure the 3PL partner’s accountability by driving problem solving, corrective actions for repeat and high-risk quality spills.
• Collaborate with 3PL partner on continuous improvement initiatives to reduce customer-facing quality issues.
• Co‑ordinate between Central Customer Quality , onsite
  *** and 3PL teams in resolution of customer complaints containment activities.
• Collaborate with onsite supplier quality team for supplier quality spills reported by customers.
• Leads containment activities.
• Facilitates continuous improvement quality activities to reduce the potential for defects, and ensures continual improvement in process and product design.
• Ensures products and process development meet quality standards.
• Identifies problems, prioritizes actions, leads or participates in Six Sigma projects.
• Participates in change management activities by verifying products and processes, developing key measures, analyzing data for decision support, and presenting results to site leadership.
• Leads audits of processes and quality systems.
• Serves as a quality technical resource to other functional areas.
• May coach and mentor quality analysts.

• Ensures accountability - Holding self and others accountable to meet commitments.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Quality System Management - Guides in the practice and application of quality management system standards required by international certification bodies, industry specific regulatory authorities and customer's contractually specified requirements.
• Problem Solving - Solves problems using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data‑based solutions; identifies the systemic root causes and recommended actions to prevent problem reoccurrence.
• Advanced Product Quality Planning - Leads the technical quality planning and ensures customer satisfaction through structured and measurable processes as defined by industry standard.
• Measurement Science - Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, "Metrology" e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.
• Quality Process Management - Applies and manages methods (e.g. SPC, Capability studies, Layered Process Audit, inspection, test) to ensure quality of
  *** products, processes, and services. Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a "project").
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Customer focus - Building strong customer relationships and delivering customer‑centric solutions.
• Production Part Approval Process - Coordinates the level of submission of Advanced Product Quality Planning (APQP) activities and information related to the introduction of new or changed products and processes; dispositions the product’s readiness for production in accordance with the Production Parts Approval Process (PPAP) and APQP provisions of Automotive Industry Action Group (AIAG) manuals and
  *** procedures in order to meet supplier and customer requirements.
• Statistical Foundations - Applies statistical tools and technique to influence decision making; leverages understanding of data collection methods, key statistics, graphical and analytical methods to describe process performance, gain insights and drive improvement action

• College, university, or equivalent degree required.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Problem Solving
• Cross functional Communication
• Data Analysis