Associate - Content Quality
Listed on 2026-01-01
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Quality Assurance - QA/QC
QA Specialist / Manager
Associate – Content Quality
Eli Lilly and Company
We unite caring with discovery to make life better for people around the world. Headquartered in Indianapolis, Indiana, Eli Lilly employs approximately 39,000 people globally who work to develop life‑changing medicines, improve disease understanding and management, and give back to communities through philanthropy and volunteerism. Our culture is built on collaboration, integrity, and a commitment to putting people first.
Responsibilities- Know Lilly’s processes, brand strategies, tactics, and support resources
- Understand Lilly’s culture, organizational structure, roles, and practices
- Understand external agency structures and processes
- Know Lilly’s products and services, associated brand strategies, and disease states
- Understand tactic types and associated requirements
- Show knowledge of systems, software, and tools
- Demonstrate solid understanding of Medical, Legal, and Regulatory concerns for each brand/indication
- Possess deep knowledge of grammar, composition, and scientific terminology
- Have a detailed understanding of Lilly’s quality processes and apply them consistently
- Identify ways to improve processes regularly
- Serve as a resource to Content Operations colleagues across the unit to share knowledge and standard methodologies
- Actively participate in deviation investigations and supply improvement efforts
- Advocate for each brand’s unique character and ensure tactic readiness for the promotional material approval process
- Serve as claims owner in the document approval system (e.g., Veeva Vault Promo Mats)
- Evaluate readiness of materials and ensure deliverables meet requirements prior to submitting for MLRO review
- Review changes from Project Owner or Agency to ensure correctness and compliance with decision rights
- Compare old with new to verify all updates and corrections were made correctly
- Review and approve production proof against approved content from external print and digital vendors
- Serve as reference librarian
- Bachelor’s degree
- 5+ years of professional experience as an editor, copywriter, proofreader, or content manager
- Legally authorized to be employed in the United States (no visa sponsorship anticipated)
- Compliance understanding with strong attention to detail
- Demonstrated oral and written communication skills
- Ability to influence, collaborate, and work effectively on a team
- Skilled at analysis, judgment, and decision‑making, with an eye toward quality and routine improvement
- Confirmed project management and organizational skills
- Marketing experience
- Scientific, medical, or pharma experience
- Demonstrated ability to be both accountable and honest
- Validated ability to be an agile learner who is proactive daily
- Stress tolerance under a variety of work conditions
- Some travel required (0‑10%)
Lilly is proud to be an EEO employer and does not discriminate on any protected basis. If you require accommodation as part of the application process, please complete the accommodation request form at
Seniority LevelMid‑Senior level
Employment TypeFull‑time
Job FunctionQuality Assurance
IndustriesPharmaceutical Manufacturing
CompensationEstimated wage: $58,500 – $137,500
BenefitsFull‑time employees are eligible for a comprehensive benefit program that includes 401(k) participation, pension, vacation, medical, dental, vision, prescription drug coverage, flexible spending accounts, life insurance, disability benefits, paid time off, leave of absence, employee assistance program, fitness benefits, and employee clubs. Bonus eligibility depends on company and individual performance. Lilly reserves the right to amend or terminate its compensation and benefit programs at its discretion.
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