RV Warranty Technician

General RV Center, the Nation’s Largest Family‑Owned RV Dealer, has grown since 1962 through family values and a passion for the RV lifestyle. With locations nationwide and a global presence via our Internet Sales team, we provide a dynamic environment for professional growth.

When you join our team, you become part of the General RV family. This is more than a job—it’s an opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!

Located in Bristol and just minutes from the RV/MH Hall of Fame, our Inspection Facility serves as a checkpoint where new units are received from manufacturers to undergo inspection and rigorous testing before proceeding to General RV dealerships.

The Warranty Technician’s essential duties and responsibilities include, but are not limited to, servicing warranty units as they pass through the GTE Warranty Department. The role will lead on adjustments, minor and major repairs, and warranty complaint recording.

• RV adjustments, repairs, and recording of issues with iPad
• Enter Cause and Correction, telling the complete story of the fix
• Enter Special Order Parts into our onsite system CAMP
• Ability to clearly explain technical issues to manufacturers and how the issue can be repaired
• Responsible for meeting the company standard of quality
• Analyze root causes of production‑related issues and develop corrective action individually or collaboratively
• Support organization as a functional backup to test and inspection roles
• Earn RVTI Level 1 certification at 90 days and RVTI Level 2 within a year
• Positive disposition with every interaction
• RVTI Certifications and/or RV Production experience
• Strong communication skills
• Proficient training skills
• iPad proficiency
• Problem solving and decision making
• Ability to multi‑task and manage competing demands
• Ability to meet deadlines
• Attention to detail with a “Can‑Do” attitude
• Excellent attendance

Entry level

Full‑time

Other

Retail

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