Area Manager, Restaurant​/Food Service Restaurant Manager

Full Job Description

Be among the first 25 applicants: 5 days ago

• Competitive Wages
• Quarterly Bonus Program
• Employee Discounts
• Free Meals
• Health, Dental and Vision Benefits
• Tuition Reimbursement
• Paid Vacations
• Employee Rewards & Recognition Program
• Top Notch Training

• Championing the McDonald’s "People Promise" by personally demonstrating, reinforcing and following‑up on the (1) Respect and recognition (e.g., crew & manager schedules, reward and recognition programs) and (2) Values & Leadership behaviors e.g., adherence to policies and procedures, crew and manager communications, acting on issues raised by crew and managers appropriately, employee commitment survey and action plans)
• Collaborating with peers – guide General Managers to establish individual performance targets (Specific, Measurable Attainable, Realistic, Time‑bound), conduct performance reviews timely and communicate one‑on‑one, implement Performance Improvement Plans, and partner with them to correct or deliver expected performance results.
• Mentoring high‑potential individuals and providing input into succession planning process.
• Establishing and setting staffing targets, and working with teams to ensure all restaurants within the patch are adequately staffed (through quality hiring and retention) to maximize sales potential.
• Ensuring that the quality hiring process is followed; participating in making final selection decisions on all restaurant managers based on profit.
• Choosing the appropriate consulting approach (e.g., directive, inspiring, coaching, collaborative) based on the performance level of each General Manager.
• Protecting the McDonald’s brand by ensuring that our restaurants meet McDonald’s QSC operational standards, food safety standards, and labor laws.
• Demonstrate Customer‑First Service by consistently observing restaurant operations, troubleshooting shift management, taking on‑the‑spot corrective actions, and recognizing successes.
• Support, develop and require General Managers to teach restaurant teams to execute 12 restaurant systems (QSC Playbook) that produce consistently high levels of QSC.
• Ensure that PACE is completed on a rolling required cycle.
• Represent McDonald’s interest in the community (e.g., test products, promotions; and provide high level execution and performance of each test).

• Protecting the McDonald’s brand by ensuring that our restaurants meet McDonald’s QSC operational standards, food safety standards, and labor laws.
• Demonstrate Customer‑First Service by consistently observing restaurant operations, troubleshooting shift management, taking on‑the‑spot corrective actions, and recognizing successes.
• Supports, develops and requires General Managers to teach restaurant teams to execute the 12 restaurant systems (QSC Playbook) that produce consistently high levels of QSC.
• Ensures that PACE is completed on a rolling required cycle.
• Represents McDonald’s interest in the community (e.g., test products, promotions; and provides high level execution and performance of each test).

• Collaborate with the Director of Operations, General Managers and Support Staff on developing the annual business plan for the respective patch.
• Build a positive and expansive work environment to optimize business results (increase guest counts, increase sales, increase profits, while delivering outstanding QSC).
• Verify that all McDonald’s standard practices and procedures are met (e.g., cash, security, food safety, pricing).
• Develop and execute reinvestment plans on an annual basis to include opening new restaurants, rebuilds, remodels, equipment purchases, etc.
• Use all available resources (e.g., Training Dept, HR, Accounting, Analysts, Marketing, Deployment, Risk‑Management, Security, and National Teams).

• Ensure the restaurant managers upholds the standards of Quality, Service and Cleanliness.
• Ensure the restaurants meet or exceed operational goals laid out in the budget which include Labor, Sales, Profit, Food Cost and all other Controllable areas.
• Ensure the restaurants are following all operational and company policies.
• Participate in the staffing process.
• Develop your managers to perform…