Store Operations Coordinator

• Location 7676 Interactive Way,Indianapolis, IN, 46278,United States
• Job Category Corporate
• Employee Type Full Time Exempt

At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.

The Store Operations Coordinator drives the efficiency of all retail operations through communication between Lids corporate office and the field organization (our stores).This person contributes to and organizes all projects impacting Lids retail employees, includingwagemanagement,visual merchandising,promotionalplanningandmore.

The Store Operations Coordinator works closely with all departments in the business to ensure productivity in all stages of the project life cycle. The ideal teammate is self-motivated and a skilled multitasker and communicator who has a passion for the retail industry.

• Partnerwithleadersfromthroughoutthecompanytoensurecross‑departmental collaboration to support 1200+ stores.
• Sendallglobalcommunicationsfromcorporatetofieldleaderstoincludememos, corporate announcements, and departmental reports.
• Designandmaintainstore-levelcommunicationportal,aswellaspartnerwithall applicable departments and associates to ensure current, accurate information.
• Participateincross‑departmentalcollaborationtocontinuetofindwaystoimprove efficiency and strengthen culture.
• Participate,oversee,andfacilitatemeetings,includingtakingnotesonactionitems and following through on the takeaways. Buildvendorpartnershipstomanageandsupply Lidsbrandedmerchandisetothe field and corporate office.
• Monitor flow,quality,andquantityofdata,projects,andrequestsforinformation goingtothefield,toensurethatallisconsistentwiththeneedsandgoalsofthe field organization.

• Support the Lidsfieldoperationsteambymanagingandsolvingstoreinventory discrepancies.
• Monitor inventory adjustments for accuracy and completion.
• Modelacultureofownershipineverycustomerandemployeeinteractionwhile driving strategic priorities and operational activities.
• Managetheoveralldirection,development,andperformanceofthedepartment and operations partners both internal and external.
• Communicatewithandunderstandtheneedsofinternalandexternalcustomers while maintaining the department standards for productivity, reliability, and accuracy.
• Other duties as assigned.

• Prior retail, business management, or event management experience
• Excellent communication and interpersonal skills
• Intermediatetoadvance Excel andMSOffice skills
• Strong systems capability and ability to adapt to new applications
• Strongorganizationskills,attentiontodetailandfollowthroughtoresolveany outstanding issues
• Active decision-making and problem- solving
• Provenabilitytoperformbothindependentlywithminimalsupervision,aswellas be a…