Field Service Tech

Field Service Tech I

Location:

IN Statewide, Indianapolis, IN 46241

Requisition

Brightstar is an innovative, forward‑thinking global leader in lottery technology, delivering secure solutions for customers.

• Maintain and service Brightstar equipment at retailer locations, covering the Muncie, IN area.
• Transport, install, and maintain equipment, replacement parts, tools, and other necessary items.
• Attend driver training and follow vehicle policy; maintain company vehicle.
• Perform troubleshooting to restore malfunctioning equipment.
• Communicate effectively with Dispatchers, reporting activity, times, and issues.
• Deliver marketing supplies and consumable parts, tracking inventory.
• Deliver basic or refresher training to retailers on proper procedures.
• Complete basic forms for reporting activities and equipment issues.

• High school diploma or GED equivalent.
• 1–2 years of customer service experience.
• 1–2 years of technical repair experience.
• Valid driver’s license, clean driving record, ability to perceive colors accurately.
• Physical ability to climb ladders, lift up to 50 lbs., work at heights, in close quarters, and in inclement weather.

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, disability, medical condition, genetic information, or any other legally protected status in accordance with applicable laws. Only selected applicants will be contacted.