Commercial Overhead Door Installer & Service Mechanic

Location: Roanoke

Build and Service the Doors that Power Business Vortex Doors is recognized nationwide for top-tier, customer-first service in commercial and industrial door repair. We’re hiring Door Installers to strengthen our field team. Whether you’ve worked with doors before or you’re starting out with no prior experience, we’d like to hear from you.

A day in this role

Your morning starts by reviewing work orders, loading the truck, and heading to customer sites. You’ll install new commercial entry systems, troubleshoot issues like broken springs or misaligned tracks, fine‑tune closers, replace hardware, and ensure every opening operates safely and smoothly. You’ll speak with customers to explain findings, offer cost‑effective solutions, and document your work before moving to the next call.

What you’ll handle regularly

Install and service a range of commercial doors (overhead, rolling steel, storefront/glazing, hollow metal) using the proper tools and methods.

Diagnose and complete routine repairs: springs, hinges, locks, operators, tracks, electrical components, and dock equipment.

Set up and adjust hardware and controls: locks, handles, closers, and access control devices.

Verify compliance with safety and building codes on every install and repair.

Deliver clear, courteous customer service—answer questions, outline options, and recommend solutions.

Maintain accurate job notes, measurements, parts used, and service reports.

Troubleshoot efficiently and communicate repair estimates and best‑value approaches.

Perform quality checks to ensure work meets Vortex standards.

Why Vortex Industry-best training.

Hands-on learning in commercial/retail door openings, hardware, and storefront glazing.

Training for manual operated doors and dock equipment for industrial openings.

Hollow metal door, frame, and hardware training.

Strong safety culture and a positive, team-oriented environment.

Recognition programs and rewards for great work.

Comprehensive health coverage, 401(k) match, eight company‑paid holidays, and PTO.Company-provided uniforms plus an annual boot allowance.

Schedule Full-time within our business hours of 7:00 AM–5:30 PM, Monday–Friday, with potential overtime and on‑call assignments.

What you’ll bring

High school diploma or equivalent.

Ability to confidently use hand and power tools.

Strong problem-solving and troubleshooting ability.

Comfort with measurements—read a tape measure accurately and perform fraction math for precise installs.

Clear communication and a customer-focused mindset.

Attention to detail and pride in quality workmanship.

Knowledge of safety standards and consistent adherence to safe work practices.

Valid driver’s license with a clean driving record.

Physically able to lift up to 50 lbs, bend and lift frequently, work on knees for extended periods, climb ladders up to 20’, and operate power tools proficiently.

Additional ongoing training provided.
2+ years’ experience in the commercial door service industry and familiarity with door types/brands/hardware are a plus (not required).Core proficiencies

Mechanical Troubleshooting Skills Door Installation