Housing Specialist

Location: Indianapolis

Position Title:
Housing Specialist

Organization: Lutheran Child and Family Services of IN/KY Status: Full-Time Location: Pando Program, Indianapolis, IN

About Lutheran Child and Family Services

Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a nonprofit social service organization founded in 1883. We provide residential and community-based services to children, families, and individuals, guided by our mission:

“Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support.”

Our vision is that every community experiences safety and stability in an environment of respect, healing, and hope. Through housing, supportive services, and strong community partnerships, we help individuals and families build long-term stability and self-sufficiency.

Position Overview

The Housing Specialist plays a critical role in supporting the day-to-day housing operations of the Pando Program. This position focuses on housing placement, eligibility vetting, data management, and compliance to ensure individuals experiencing homelessness are efficiently and successfully connected to permanent supportive housing.

Working closely with the Housing Coordinator, Coordinated Entry System (CES), property management, and community partners, the Housing Specialist ensures accurate documentation, timely referrals, and compliance with HUD and Continuum of Care (CoC) requirements. This role is ideal for someone who is detail-oriented, collaborative, and passionate about housing stability.

What You’ll Do Coordinate Housing Referrals & Intake

• Serve as a primary point of contact with the Coordinated Entry System (CES) to identify eligible participants.
• Facilitate referrals, screenings, and intake processes to ensure program eligibility criteria are met.

Support Housing Placement & Transitions

• Collaborate with property management to support applications, move-ins, lease signings, inspections, and housing-related coordination.
• Support successful transitions into and out of housing, including exits to permanent housing when applicable.

Manage Data & Compliance

• Maintain accurate and timely participant records in the Homeless Management Information System (HMIS).
• Manage HUD and CoC documentation in accordance with compliance checklists and reporting standards.
• Ensure confidentiality, data accuracy, and compliance with funding and regulatory requirements.

Build Community Connections

• Participate in community meetings, case conferencing, and work groups to strengthen housing partnerships and program coordination.
• Collaborate with internal teams and external partners to support participant success.

Contribute to Program Operations

• Assist with special projects, reporting, and operational needs as assigned.
• Support overall program effectiveness through consistent communication and teamwork.

What You Bring to the Table

Required:

• Strong organizational, communication, and documentation skills.
• Experience working with databases or data systems (HMIS experience preferred).
• Ability to manage sensitive information with professionalism and confidentiality.
• Valid Indiana Driver’s License.

Preferred:

• Bachelor’s degree in Social Work, Human Services, or a related field.
• Experience working in housing programs, homeless services, or case management.
• Familiarity with HUD, CoC standards, and coordinated entry processes.

What You Need to Apply

• Must pass background checks in accordance with LCFS policy.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

Why You’ll Love Working With Us

• Competitive compensation commensurate with experience.
• Health, dental, vision, and retirement benefits.
• Opportunities for professional growth and development.
• A collaborative, mission-driven environment where your work directly impacts housing stability and community well-being.

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