Licensing Specialist

Licensing Specialist

Step Stone Family & Youth Services is seeking a licensing specialist to recruit and support foster and adoptive parents.

The Licensing Specialist is responsible for recruiting foster/ adoptive parents, developing territories, increasing target populations, coordinating licensing, recertification, training, and tracking. The role supports caregiver initial state licensing, recertification/ approval, and provides training documentation.

• Coordinate recruitment and awareness activities and build community awareness relations.
• Develop and implement proactive, strategic recruitment plans to attract and certify qualified candidates, maintaining a pipeline of active and passive candidates.
• Respond to foster parent inquiries within 24 hours via phone.
• Develop strategies to support general, targeted, and child‑specific recruitment and marketing.
• Understand and follow agency and state licensing requirements, ensuring foster parents comply with regulations.
• Assist with and complete the certification process with foster parents, including required documentation.
• Complete parent interviews, background clearances, and home inspections to evaluate suitability, safety, and well‑being of youth placed in homes.
• Maintain foster parent files in compliance with agency and state regulations.
• Assist in the placement process and match youth and foster parents based on needs and training strengths.
• Maintain professional boundaries, conduct, confidentiality and other governmental laws and regulations, agency policy and licensure ethics.
• Attend company required meetings and community meetings with referral sources and community providers.
• Provide support to the treatment team to ensure needs met and placement stability.
• Ensure safety and well‑being of all youth in care by observing for signs of abuse or neglect.
• Travel to affiliate locations; frequent travel associated with recruitment events required.
• Participate in the implementation of corrective action plans for foster parents.
• Respect each family and youth's cultural background, heritage and identity.
• Conduct monthly foster parent record reviews and training.
• See children in home once monthly as needed.
• Create and maintain child files and complete monthly reports.

• A bachelor's degree in social work, psychology, childhood education, education counseling, human services, behavioral science or public administration.
• Minimum one year of work experience in a child placing agency, DCF or nonprofit agency.
• One to two years of experience in resource development/foster parent recruitment and retention preferred.
• One year of marketing, fundraising, and event coordination preferred.
• One to five years of experience in full‑cycle recruiting in a fast‑paced, professional environment preferred.
• Completion of Tier 1 and Tier 2 state assessor training and maintenance of assessor certification.
• Strong recruiting mentality and understanding of recruiting life cycle.
• Demonstrated knowledge of recruiting strategies, including social media platforms.
• Strong attention to detail, highly organized, energetic, and positive attitude.
• Effective at cold calling, pursuing leads, and converting candidates into licensed caregivers.
• Client‑focused and independent judgement in problem solving.
• Strong interpersonal skills, project management, new business development, and client retention skills.
• Documented track record of achieving targeted objectives.
• Critical thinking, intellectual curiosity, and sound business judgment.
• Excellent telephone presence, written and verbal communication; team player and natural leader.

Step Stone Family and Youth Services, an affiliate of Bright Spring Health Services, provides support to children in need of alternative, safer, and more positive living environments with residential and family services.

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