Agentforce Developer
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-10-18
Listing for:
NTT DATA, Inc.
Full Time
position Listed on 2026-10-18
Job specializations:
-
Software Development
Salesforce Developer, AI Engineer (Applied/Software)
Job Description & How to Apply Below
Salesforce Agentforce Developer
Offshore
Responsibilities- Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities.
- Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences.
- Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations.
- Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions.
- Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.
- Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications.
- Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions.
- Perform unit testing, system testing, deployment, and documentation for Agentforce implementations.
- Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes.
- Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines.
- Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings.
- 3+ years of experience in Salesforce development and implementation projects.
- Experience working on at least 2-3 end-to-end Salesforce projects in a developer role.
- Salesforce Platform Developer I Certification.
- Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities.
- Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.
- Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce.
- Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services.
- Understanding of Data Cloud, CRM data models, and AI-driven customer engagement solutions.
- Salesforce AI Specialist Certification and/or Agentforce Specialist Certification.
- Salesforce Platform App Builder or Platform Developer II Certification.
- Experience with Salesforce Data Cloud and Einstein GPT implementations.
- Prior experience working in Agile/Scrum development environments.
- Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel solutions.
- Experience with Prompt Engineering and Generative AI concepts.
- Knowledge of Reports & Dashboards, SOQL & SOSL.
- Experience with CI/CD, Dev Ops Center, Git, and Salesforce deployment tools.
- Strong understanding of Profiles, Roles, Permission Sets, Sharing Rules, and Security Best Practices.
- Experience with data migration and large-scale Salesforce implementations.
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