Manager Trainee

Job Summary: Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Job Description: This role requires a proactive approach to driver and carrier relationship management, fleet operations optimization, and compliance oversight. The manager trainee will develop skills in driver training, load planning, yard maintenance, safety culture reinforcement, and financial reporting.

• Build and maintain positive professional relationships with drivers and reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
• Fill in for absent or unavailable personnel and assist with special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and support internal and third‑party systems
• Maximize efficiency of fleet operations and profitability, recommending continuous improvement, measuring key performance indicators, and creating customer specific reporting and financial analysis through face‑to‑face interactions at customer locations
• Manage inventory, assets, customer pools, and assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, Net‑Revenue budget management, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (e.g., mud flaps), completing repairs, and coordinating with maintenance to schedule preventive maintenance and fix safety related mechanical issues for account equipment
• Resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues with drivers, customers, and company personnel as they occur throughout the day and, where necessary, when on call
• Maintain the company’s safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are met
• Assign loads and plan, route, and monitor freight movement to provide safe, on‑time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick‑up and delivery schedules and other environmental factors on the road

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR high‑school diploma/GED with 1 year experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience
• Willingness to travel to account, customer, and company event locations when applicable
• Ability to work across multiple shifts including nights and/or weekends if needed
• Willingness to relocate regionally dependent on account assignment

• Experience managing a team
• Ability to anticipate, recognize, and resolve conflicts at individual, group, or situational level
• Ability to analyze situations and reach productive decisions based on informed judgment
• Adaptability to changing environments
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
• Effective communication skills in transmitting, receiving, and interpreting ideas through various mediums
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems

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