Administrative Assistant

Introduction

Firefly Children and Family Alliance is a nonprofit that has supported Indiana families and adults for generations. Our organization is built on the belief that giving kids and adults the chance to succeed creates stronger communities. We help Hoosiers overcome hardship and unhealthy behaviors.

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults from day one.

Firefly is currently seeking an Administrative Assistant in Indianapolis, Indiana. In this role you will be support our Child Care and Development Fund program through clerical duties. There will also be light customer service responsibilities as well. Position will report to the Director of CCDF.

Data Management and Tracking (50%)

• Solicit and input data.
• Complete and submit forms.
• Produce reports.

Education Support (10%)

• Communicate with schools and multiple institutions related to Families/Youth.
• Work cooperatively with team members to meet the educational needs of the students.
• Support education coordination personnel.

Provide Internal and External Customer Service (15%)

• Direct inquiries to right people.
• Answer questions and provide information and documentation.

General Clerical and Admin (25%)

• Photocopying, faxing, filing, or emailing.
• Support front desk personnel.
• Collaborate with team members in chart audit process.

• High School Diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver's license with valid insurance.
• Experience with Excel.
• Telephone experience answering multiple incoming lines.
• Clerical experience.
• Knowledge of Computer and office equipment.
• Acquire knowledge of agencies' programs.
• Work with a team when applicable.

Benefits will be dependent upon employment classification.