Lead Medical Support Assistant; Community Care

VA Careers - Medical Support Assistant

Duties include but are not limited to:

• Assures coverage of all areas of responsibility; conducting ongoing reviews to ensure quality of work
• Ensures accurate and timely authorization of all Community Care and Non VA Care encounters
• Ensures accurate and timely scheduling of Community Care and Non VA Care appointments
• Provides guidance to staff members, to include changes in policies and procedures
• Distributes and balances workload
• Creates and maintains employee work schedules
• Orients and provides on-the-job training for new and current employees
• Ensures that all training requirements are met
• Organizes the work structure of his/her assigned areas
• Acts as liaison between other MSA's and staff in order to resolve day-to-day conflicts
• Orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topics.
• Provides administrative support to Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dieticians, Social Workers, and other administrative and professional staff throughout the Primary Care Service area

Work Schedule:

Monday
- Friday, 7:30AM-4:00PM or 8:00AM-4:30PM

Telework:
Not Available

Virtual:
This is not a virtual position.

Functional Statement #: 91318-A

Relocation/Recruitment

Incentives:

Not Authorized

Permanent Change of Station (PCS):
Not Authorized