VP BPO Sales

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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an experienced and driven Vice President of BPO (Business Process Outsourcing) Sales to spearhead our sales strategy and lead business growth initiatives in the BPO sector. This executive role focuses on identifying opportunities, building strategic relationships, and driving revenue growth by offering tailored outsourcing solutions to enterprise clients. The ideal candidate will have a proven track record of success in the BPO industry, with exceptional leadership and consultative selling skills.

As Vice President of BPO Sales, you will have the opportunity to shape the company’s growth trajectory, lead a talented team, and make a significant impact in a dynamic and evolving industry.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Develop and execute a comprehensive sales strategy to achieve growth targets and establish the company as a market leader in the BPO space.
• Identify and pursue new business opportunities by targeting enterprise-level clients across various industries.
• Build and maintain strong relationships with key decision-makers, including C-suite executives, to foster long-term partnerships.
• Collaborate with internal teams to design and present tailored BPO solutions that address client needs and deliver measurable value.
• Identify emerging market trends and new service opportunities to expand the company’s footprint in the BPO industry.
• Recruit, train, and mentor a high-performing sales team, ensuring alignment with the company’s strategic goals.
• Establish and track key performance indicators (KPIs) to measure sales effectiveness and inform decision-making.
• Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Oversee the sales budget, ensuring optimal allocation of resources to maximize return on investment.
• Represent the company at industry events, conferences, and forums to enhance visibility and build the brand.

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Demonstrated success in selling complex outsourcing solutions to enterprise clients.
• Proven track record of exceeding revenue targets in a fast-paced, competitive environment.
• Expertise in managing long sales cycles and negotiating high-value contracts.
• Exceptional leadership and team-building abilities.
• Strong strategic thinking and problem-solving skills.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively for client meetings and industry events.
• Ability to foster a culture of innovation, accountability, and continuous improvement.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

• Paid Time Off:
  Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards:
  Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits:
  
  Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees…