Data Analyst

Role Description

To support development and implementation of these enhancements in the CBP Office of Finance (OF) with Agile project management, requirements gathering, user acceptance testing, training, and stakeholder engagement services. This position reports directly to the Guidehouse project manager and provides in‑person support to the client located in the Indianapolis office.

• Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management.
• Be experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes.
• Direct requirements collection and refinement efforts, including interviews, surveys, working sessions and focus group studies.
• Provide support for the design and implementation of new or enhancements to business processes.
• Support coordination between multiple project teams to ensure enterprise‑wide integration of reengineering efforts.
• Facilitate meetings to assist management in developing clear statements of quantifiable goals, objectives, requirements, and metrics.
• Ensure proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations.
• Be experienced in developing realistic and practical implementation plans.
• Conduct organizational studies and evaluations; conduct work simplification and measurement studies; and prepare operations, training and procedural manuals to assist management in implementing ways to operate more efficiently and effectively.
• Be familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management.

• Required:
• 7‑10 years of relevant experience.
• Bachelor’s degree.
• Preferred:
• Active CBP BI or reciprocity strongly preferred.

Mid‑Senior level

Full‑time

Sales, General Business, and Education

Wireless Services, Telecommunications, and Communications Equipment Manufacturing