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B2B SaaS Customer Experience Architect

Job in Indianapolis, Marion County, Indiana, 46262, USA
Listing for: myCOI
Full Time position
Listed on 2025-12-01
Job specializations:
  • Customer Service/HelpDesk
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in the United States is looking for a Customer Experience Specialist to manage customer relationships, drive retention, and support the launch of an innovative AI solution. The ideal candidate will possess proven B2B SaaS experience and thrive in a fast-paced environment. Responsibilities include onboarding customers, analyzing feedback, and implementing scalable processes that enhance the customer journey.

This role offers a dynamic work environment with significant growth potential.
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