Software Test Engineer

Job Title

Software Test Engineer, Power Tools & Lifting

Remote - Midwest Region (WI, IN, MI, IL)

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies—from compressors to precision handling of liquids, gases, and power—to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

The Software Test Engineer plays a pivotal role in ensuring the quality and reliability of Precision Fastening Tools and Controllers by conducting comprehensive system testing on both legacy and new products. This position is integral to upholding our commitment to excellence and enhancing customer satisfaction across our product lines.

In this capacity, the Engineer will focus on rigorous testing of both existing and newly developed products to verify performance, functionality, and adherence to specifications. The engineer will also reproduce and characterize customer‑reported issues, collaborating closely with life cycle engineering and field teams.

Support Ingersoll Rand's mission to "Make Life Better" by contributing to the continuous improvement of our engineering processes and product offerings. The Software Test Engineer will play a key role in driving our growth strategy through engineering excellence and delivering on our promise of reliability and superior customer experiences.

• Test Design and Execution:
  Develop and execute test cases for legacy and new products to ensure they meet specifications and quality standards. Update test plans and implement automation to improve testing efficiency.
• Issue Reproduction and Analysis:
  Reproduce and characterize customer issues, facilitate root‑cause analysis, and create test cases to verify fixes. Collaborate with development to ensure timely and effective resolutions.
• Customer and Service Team
  
  Collaboration:
  
  Work with the service team to understand and resolve customer issues, providing technical support as needed. Analyze customer feedback to identify and address recurring problems. Travel to customer sites to understand their use cases and environments, install software, and characterize problems faced by the customer.
• Documentation and Communication:
  Prepare and maintain test documentation, including plans, cases, and bug reports. Communicate test results and updates clearly to stakeholders.
• Quality Assurance and Improvement:
  Contribute to enhancing testing processes and methodologies.
• Stay updated on industry trends to apply best practices and innovative techniques.
• Cross‑Functional
  
  Collaboration:
  
  Work with product managers and engineers to understand product requirements and provide feedback. Support and mentor junior team members as needed.

• Bachelor's Degree in Computer Science or equivalent.
• 5+ years in hands‑on system testing of products connected over TCP/IP networks.
• 5+ years of experience working with external customers.

• Strong analytical and problem‑solving skills with experience in problem characterization and in facilitating root‑cause analysis.
• Ability to create clear test documentation and effectively communicate results.
• Proven collaboration in cross‑functional teams and agile environments.

• Solid understanding of SDLC and STLC.
• Knowledge of Zigbee or 802.15.4 communication testing.
• Ability to apply knowledge of electrical, mechanical and software engineering while testing a product.
• Knowledge of Fieldbus or MES tool protocols.
• Experience in testing companion mobile applications for devices with BLE or Wi‑Fi.
• Experience with automated testing techniques.
• Experience in installing, upgrading and running software on…