Security, Customer Service Rep

Join to apply for the Security role at Pins Mechanical Co..

As a Security team member, you're responsible for greeting each guest, checking their , and answering any questions you may have. You welcome guests as they arrive, thank them as they leave, and encourage them to come back for another unforgettable night out.

• Welcome guests as they enter and thank them as they depart.
• Up-to-date  verification is a must.
• Support organization and cleanliness of the space, when needed.
• Ability to de-escalate high-stress situations.
• Ability to observe and detect signs of over consumption or conflict.
• Respond to and resolve guest issues – notify management when needed.
• Act as a Pins brand ambassador.

• Bar/Restaurant experience preferred.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Sense of urgency while maintaining a strong attention to detail.
• Ability to work a flexible work schedule that may include nights and weekends.
• Ability to meet the physical demands of the position, including walking, standing, and/or lifting heavy items for extended periods.

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise Brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

• Entry level

• Full-time

• Other, Information Technology, and Management

• Hospitality

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