Recovery Liaison

Recovery Liaison

This is a temporary position in Indianapolis, IN.

Position Summary:

Tidal Basin is the nation's premier provider of integrated preparedness, emergency response management, and disaster recovery consulting services. We are growing our team and have an opportunity for a Recovery Liaison. The Recovery Liaison provides onsite disaster recovery expertise to government clients impacted by disaster events. This position works directly with state agencies, local jurisdictions, community stakeholders, and other recovery partners to support the coordination, implementation, and documentation of disaster recovery activities.

The Recovery Liaison serves as a key point of coordination between the client, stakeholders, and project team and assists with identifying recovery needs, tracking projects and issues, gathering and validating documentation, and supporting compliance with applicable federal and state disaster recovery requirements. The position requires strong communication, organization, analytical, and problem-solving skills and the ability to operate effectively in a dynamic post-disaster environment.

Additionally, this position requires an emphasis on client engagement and relationship building, especially the ability to work independently with senior State and Federal partners.

Job Duties and

Responsibilities include:

• Provide onsite disaster recovery support to Tidal Basin staff, the client and designated stakeholders following the disaster event.
• Serve as a liaison between the client, local jurisdictions, state agencies, federal partners, contractors, consultants, and other stakeholders involved in recovery activities and may work in the Joint Field Office (JFO).
• Support the development and implementation of recovery strategies, priorities, and action plans for the Project Management Office (PMO).
• Participate in meetings with state agencies, local governments, stakeholders, and recovery partners.
• Gather, organize review and maintain documentation necessary to support disaster recovery programs and projects.
• Track commitments, deliverables, deadlines, and follow-up actions resulting from client and stakeholder meetings.
• Author summaries, status reports, and briefing materials, meeting documentation, and other project-related communications.
• Provide responsive, professional customer service to the client and stakeholders throughout the recovery process.
• Perform other disaster recovery and project support duties as assigned.
• Ensure compliance with all health and safety protocols.
• Complete all required training courses.

Skills and

Competencies:

• Knowledge of disaster recovery, emergency management, grants management, infrastructure recovery, or related government programs, preferred.
• Understanding of federal disaster assistance programs, particularly FEMA disaster recovery programs, preferred.
• Strong client service and stakeholder engagement skills.
• Strong computer skills, including using Microsoft Office Suite applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Must possess a high level of attention to detail and be organized with the ability to prioritize multiple projects and meet deadlines.
• Maintain a personal and professional high state of readiness and professional training.
• Ability to recognize emerging needs and offer informed guidance.
• Excellent written and verbal communication skills.
• Ability to remain calm in stressful situations.
• Current certifications in Incident Command System (ICS) and completion of applicable FEMA Independent Study courses, preferred.
• Possess a valid state-issued driver's license and a satisfactory driving record.
• The ability to quickly deploy to assigned client location.

Work Environment and

Physical Requirements:

• This is an onsite, project-specific position supporting governmental entities and disaster-impacted stakeholders.
• Regular travel within the disaster-impacted area may be required to attend meetings, conduct site visits, or support stakeholder activities.
• Must be able to work in an environment where priorities and assignments may change based on evolving recovery needs.
• May occasionally be required to work extended hours, evenings, or weekends based on project requirements.
• Field activities may involve exposure to disaster-impacted areas, construction environments, uneven terrain, and varying weather conditions.
• Must comply with all client and company health, safety, security, and site-access requirements.
• Sitting or standing for hours at a time.
• Capability to work in adverse weather…