Quality Assurance Analyst – Salesforce

Job Title: Quality Assurance Analyst – Salesforce

Location: Remote / Hybrid

Type: Contract

Start: ASAP

Role Overview: Join a growing QA function supporting Salesforce Core, Marketing Cloud, and Data Cloud platforms. As a Quality Assurance Analyst, you will play a key hands-on role in executing and refining QA processes, collaborating closely with cross-functional teams to ensure high-quality delivery of Salesforce solutions. You will contribute to building standardized QA practices while focusing primarily on testing, defect management, and traceability within an Agile environment.

• QA Execution & Support
• Perform hands-on testing across unit, integration, regression, and user acceptance levels on Salesforce ecosystems.
• Develop and execute detailed test cases, manage test cycles, and log/triage defects with clarity and accuracy.
• Collaborate with developers, product managers, and business users to understand requirements and ensure full test coverage.
• Maintain traceability matrices linking requirements, user stories, and test results.
• Support multiple work streams with ongoing test planning and reporting.
• QA Process Adherence & Improvement
• Follow and help refine standardized QA processes for test case management, defect tracking, release gating, and sign-off.
• Use tools like Jira and Copado for test management and defect tracking, contributing suggestions for process improvements.
• Assist in maintaining QA documentation including test plans, SOPs, templates, and defect management guides.
• Test Automation & Tooling Support
• Participate in the execution of automated tests as part of CI/CD pipelines; collaborate with automation engineers to validate test coverage and results.
• Provide feedback on QA tooling effectiveness and support integration with Dev Ops tools as applicable.

• 2+ years of QA experience, preferably with exposure to Salesforce Core, Marketing Cloud, or Data Cloud platforms.
• Solid understanding of Agile/Scrum QA practices and lifecycle.
• Hands-on experience with test case creation, execution, defect management, and traceability.
• Familiarity with tools like Jira, Copado, Git, or equivalent.
• Basic understanding of test automation principles and CI/CD pipelines (experience is a plus).
• Strong communication skills and ability to work collaboratively with technical and non-technical stakeholders.
• Nice to have:
• Healthcare domain experience or familiarity with healthcare data compliance standards.
• Experience with Salesforce testing challenges related to dynamic UI and metadata-driven logic.

• Mid-Senior level

• Contract

• Analyst

• Hospitals and Health Care