Field Service Technician
Listed on 2025-10-31
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IT/Tech
IT Support, Technical Support
Overview
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Job Title: Field Service Technician
Location: Indianapolis, IN 46222
Duration: 3 months
Type: Contract to Hire
Work Arrangement: Remote role with travel to customer sites.
Schedule: Flexible Monday–Friday, 9:00 AM – 6:00 PM, with on-call responsibilities and overtime when required.
On-Call Requirement: Yes.
Driving Expectation: Varying between 20–60 miles per day.
Candidate Location Range: Must be located within 20–30 miles of Indianapolis, IN 46222
Required Skills & Experience- 0-2 years hardware repair hands-on experience (printers, PCs, POS, etc.) break-fix, use of power tools (e.g. drills) and familiar with the ticketing system.
- Lexmark certifications and experience.
- Experience with Lexmark printer break-fix and equipment installs, and HP Dell Lenovo.
- Previous Field Service and/or Desktop, POS, printer Break/Fix experience
- Excellent technical troubleshooting and customer service skills
- Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
- Active driver s license.
- CompTIA A+
- Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
- Running break-fix and IMAC calls, and supporting clients; the level of support will vary depending on the customer, but expect printer, laptop, server, network, and other technology devices.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
- Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
- Maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Entry level
- Contract
- Information Technology
- Staffing and Recruiting
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