Associate Director, Learning Operations and Data Strategy

Associate Director, Learning Operations and Data Strategy

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. At Lilly, we unite caring with discovery to make life better for people around the world. Our global healthcare leader employs a collaborative, data‑driven approach to transform learning and operations across manufacturing and quality.

The Associate Director is a techno‑functional leader responsible for setting and leading the data strategy, analytics, and visualization efforts across Global Manufacturing and Quality Learning & Development. This role combines leadership in data science, business intelligence, and digital transformation with a focus on operational excellence, strategic growth, and a learning culture empowered by analytics.

• Execute and set the vision for the data strategy, integrating sophisticated analytics, visualization, and business intelligence across commercial, learning, and transformation teams.
• Drive strategic discussions to identify key opportunities, whitespace, and innovative solutions for data‑driven business and learning outcomes.
• Champion analytic capabilities and expand data‑science‑driven business solutions across M&Q in partnership with Tech@Lilly.
• Ensure alignment and common understanding of data strategy and learning operations across global teams and key partners.
• Drive systems integration to deliver guided execution and hyper‑automation, generating insights for evidence‑based decision making.

• Serve as a trusted advisor and authority, actively participating in all projects.
• Lead design, development, and deployment of interactive dashboards, reports, and data‑driven learning platforms using Power BI, Power Apps, Tableau, Spotfire, or equivalent tools.
• Develop and operationalize dashboards and critical metrics in support of strategic and tactical plans, ensuring data accuracy, quality, and integrity.
• Present outcomes and recommendations to collaborators at all levels, simplifying complexity and inspiring action.

• Establish and optimize core business and learning operations, ensuring long‑term and short‑term goal setting, governance, performance, and risk management systems.
• Implement best project management practices (agile/scrum as needed) for analytics and system integration.
• Supervise key performance indicators, identify improvement areas, and drive continuous improvement initiatives in learning operations and data strategy.

• Network with industry experts, consultants, and external partners to develop, test, and implement new approaches for analytics and learning capabilities.
• Lead without authority, through ambiguity, and influence multi‑functional teams to achieve strategic objectives.
• Coach and deploy agile teammates to accelerate initiatives and ensure resourcing in key priority areas.

• Lead development and execution of comprehensive data strategies to power the employee learning experience, optimize operations, and measure performance.
• Conduct exploratory data analysis, root‑cause investigation, and predictive modeling using machine learning, artificial intelligence, and natural language processing.
• Partner with business collaborators and technical teams to ensure data standardization, availability, and quality.
• Integrate analytics capabilities across teams, driving cross‑pollination of standard processes and technology adoption.
• Ensure secure and effective data connections through data gateways and API/cloud integrations.

• Drive data‑driven problem solving to focus on top employee challenges, enhancing learning outcomes and business results.
• Derive actionable insights from multiple sources to optimize employee experience and operational effectiveness.
• Demonstrate the value of learning operations and data strategy externally to select collaborators, supporting Lilly’s mission of improving lives.
• Report to leadership, providing regular updates on strategy, operations, performance, and impact of…