ServiceNow- IT​/OT Asset Management Senior Consultant- Tech Consulting

Location:

Anywhere in the United States
EY is a global leader dedicated to building a better working world through innovative consulting services.

In the digital economy, upgrading outdated processes and systems is vital for business success. As a Service Now Senior Consultant, you will play a leading role in delivering competitive solutions that help clients overcome complex challenges.

You’ll lead Service Now transformation teams in a rapidly growing area of the business. This client‑visible role offers you the chance to motivate and develop your team, establish new client relationships, and build a rewarding consulting career.

• Collaborate with clients to gather and analyze requirements, ensuring the final product meets their needs.
• Design, develop, and test user interfaces across mobile, web, and tablet platforms, enhancing user experience.
• Write clean, maintainable code and create specifications that support business objectives.
• Provide guidance on Service Now IT/OT Asset Management process implementations, including best‑practice recommendations.
• Lead client process and design sessions, facilitate workshops, and manage a multi‑disciplinary team of 3‑5 resources.
• Coordinate configuration, development, testing, and deployment phases of Service Now projects.
• Travel to client sites as required.

• Bachelor’s degree in Computer Science, Information Systems, Engineering or related field.
• 2–4 years of Service Now IT/OT Asset Management project experience.
• Service Now Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 2 Service Now certifications (e.g., Hardware Asset Management, Software Asset Management, Data Foundations).
• Excellent soft skills (communication, adaptability, problem solving, teamwork).
• Experience leading and supervising team members.
• Valid U.S. driver’s license.
• Ability to travel to meet client needs.

• Additional Service Now certifications:
  Discovery, Vulnerability Response, Performance Analytics.
• Experience with Service Now AI solutions (Now Assist, Agentic, AI Control Tower).

• Base salary range: $102,500 – $187,900 per year.
• Comprehensive total rewards package: medical, dental, pension, 401(k), and paid time off.
• Hybrid work model with 40–60% in‑person collaboration.
• Flexible vacation policy and paid holidays.

EY is an equal‑employment opportunity employer. All applicants and employees are considered without regard to protected characteristics, in accordance with applicable law. EY is committed to providing reasonable accommodations to qualified individuals with disabilities.

EY accepts applications for this position on an ongoing basis. For additional information on benefits and compensation, please visit the EY careers site.