WMS Manager

Location: Remote. Must live in the greater Indianapolis area. Relocation assistance is available.

A leading national omnichannel retailer is hiring a WMS Manager to lead warehouse systems support for two of its highest-volume sites. One is a regional distribution center in the Indianapolis area. The other is a market fulfillment center in suburban Chicago. You'll lead a team of on-site WMS Analysts and serve as the main systems partner to DC operations leadership. The team is strong and stable, and this year's focus is flawless peak execution.

• Lead, coach and develop 5 WMS Analysts, from Analyst I to Sr. Analyst, across two sites
• Act as the main liaison between site operations and the corporate Supply Chain Systems team
• Own site-specific WMS configurations, system health checks and inventory synchronization
• Oversee issue triage, escalation, root cause analysis and vendor coordination
• Partner with DC leaders as a thought partner when systems break, and evaluate solutions with them
• Write and run SQL queries to troubleshoot issues, validate data and build reports
• Support LMS work with Industrial Engineering, plus UAT, upgrades and continuous improvement projects
• Maintain SOX-compliant system access and controls
• Lead systems readiness and execution through peak season (Black Friday and Cyber Monday)

• 5+ years of people leadership with direct reports; multi-site or remote teams preferred
• 3+ years of hands-on Manhattan WMS experience (SCALE, WMOS/2013 or Active)
• Enough technical depth to challenge assumptions, weigh solutions and develop analysts
• Strong communication skills with operations, IT and corporate stakeholders
• Intermediate to advanced SQL and experience with relational databases
• Experience with UAT and regression testing, JIRA, and SOX controls
• A bachelor's degree in IT, Supply Chain or a related field
• Nice to have: LMS experience, DC operations background, Lean or Six Sigma

• Remote role with a clear path toward Senior Manager or Director
• A strong, stable team with no turnaround work
• High-throughput sites where your work visibly affects the network