Technical Program Manager – NPI & Technical Sales Enablement – Splunk

The application window is expected to close on: 11/24/2026

NOTE:

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team Join the GFERS team, where we drive the New Product Introduction (NPI) Technical Enablement Framework across platform, security, and observability domains. Our team serves as the critical bridge between Product Management, Engineering, and GTM Field Leadership to ensure our global technical sales force is fully equipped for every innovation. We are a cross-functional group focused on operationalizing intake models and governing launch frameworks to maintain high-quality technical readiness.

It is an exciting environment where we integrate agentic experiences and AI innovation to redefine how technical sellers are enabled.

Your Impact Lead the NPI and Technical Sales Enablement as a Technical Program Manager to ensure Solutions Engineers and Architects are technically ready for product launches. You will operationalize the formal NPI intake model and govern the Launch Tiering Framework aligned to the Cisco Product Development Methodology (CPDM). Drive the implementation of structured content for agentic NPI enablement and leverage AI-tooling to increase team workflow efficiencies.

Success in this role means ensuring high-quality technical enablement is delivered across all release phases—from Alpha to General Availability—to maximize market impact.

Minimum Qualifications 8–10+ years of Technical Program Management, Product Operations, or Technical Sales Enablement in enterprise cloud, SaaS, or cybersecurity.

Demonstrated experience in New Product Introduction (NPI) life cycles, stage-gate governance, and tracking systems like Jira, Asana, or Confluence.

Strong understanding of technical selling personas (SEs/SAs) and the specific assets and skills required for NPI readiness.

Professional background in security, ITOps, observability, or data management and analytics.

Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience.

Preferred Qualifications

Experience with AI agents, automated content workflows, and modern enablement tooling pipelines.

Proven ability to drive alignment across Product, Engineering, and Field Sales teams without direct authority.

Prior experience or specific knowledge of Splunk products and ecosystems.

Ability to develop metrics and reporting using technologies such as Power BI or Tableau.

Exceptional orchestration skills to manage complex interlocks between Technical Marketing and Product Management.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined…