Registered Nurse

Indiana Heart Physicians Building

5330 E Stop 11 Rd Indianapolis, Indiana 46237

Just who is the RN Phone Triage? A person who thrives in a fast-paced, busy environment. A person who is able to efficiently answer calls, listen and determine the best course of action - and do it all day long. A person who can work through the voice mails and the in-basket and make sure each patient touched is helped pleasantly and properly.

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

* Work with physicians, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice.

* Assist the patient by acquiring the appropriate appointment, as needed.

* Record and maintain complete and accurate records of patient and physician communications regarding medical care, according to standard medical record documentation requirements.

* Retrieve messages from phone mail in a timely manner and respond to patient needs, according to medical priority.

* Document all incoming calls according to established department routine.

* Follow through in a timely manner on patient requests.

* Submit electronically/fax new prescriptions and refill prescriptions, according to Physician orders.

* Serve as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness.

* Perform document scanning, as needed.

* Acquire pre-certs/prior authorizations for patient needs.

* Provide test results.

Qualifications

* Required Associate's Degree Nursing/Patient Care

* Preferred Bachelor's Degree Nursing/Patient Care

* 1 year Nursing/Patient Care in acute care or ambulatory settings Preferred

* Basic Life Support Program (BLS) - American Heart Association

* Registered Nurse (RN) - State Licensing Board

TRAVEL IS

REQUIRED:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.