Front Desk Receptionist

Overview

Front Desk Receptionist at Rudolf Insurance Consultants

Join to apply for the Front Desk Receptionist role at Rudolf Insurance Consultants.

• Answer and direct phone calls using a multi-line phone system
• Greet the public and provide general support to guests, customers and insurance carrier representatives
• Serve as point of contact for internal and external personnel
• Maintain strong customer service skills, with the ability to handle confidential and sensitive business matters
• Accept premium payments and provide payment confirmations to customers
• Maintain petty cash and conduct monthly audits with the Accounting Department
• Sort and distribute mail
• Assemble and mail policies
• Order and maintain office supplies and manage vendor relationships
• Process daily company downloads from various insurance carriers into the agency management system
• Prepare and distribute weekly and monthly reports to office staff
• Calendar management (Outlook)
• Miscellaneous office tasks such as scanning documents, sending mail, and visiting the post office

• Strong customer service skills
• Ability to handle confidential and sensitive business matters
• Proficiency with multi-line phone systems and basic office software

• Employment type:
  
  Full-time
• Seniority level:
  Entry level
• Job function:
  Administrative
• Industries:
  Insurance

We are a full service Insurance Agency for Personal, Commercial, Agricultural, and Medicare. We work with thousands of clients and several Insurance Carriers.