Housing Specialist I​/II - Indio

Housing Specialist I/II

The County of Riverside's Housing and Workforce Solutions (HWS), Housing Authority Division, is seeking to fill multiple vacancies for a Housing Specialist I/II located in Indio, CA. Incumbents perform a variety of duties related to providing housing assistance to low-income individuals through the Section 8 and related assisted housing programs. Duties include calculating income, responding to questions, and providing information to the public.

Additionally, the position may require travel to conduct property inspections and provide in-person support and outreach. The role involves performing field-based activities and engaging with clients in various settings, which may include standing, walking, and remaining on your feet for extended periods while delivering services and providing client support. The most competitive candidates will have experience in homeless outreach, connecting clients with resources, and providing exceptional customer service in a public agency environment.

Basic proficiency in Microsoft Excel, Word, and Outlook is preferred. Experience with Section 8 or other housing assistance programs is highly desired. This position requires at least 1 year of case management experience.

The Housing Specialist I is distinguished from the Housing Specialist II by the former's performance of less than the full range of duties assigned to the Housing Specialist II. The Housing Specialist I is a natural progression underfill for the Housing Specialist II. Incumbents are eligible to promote to Housing Specialist II upon successful completion of their probationary period, which would include a satisfactory performance evaluation and any additional qualification requirements.

The Housing Specialist II is distinguished from the Housing Specialist I by the former's ability to perform the full range of assigned duties with only occasional instruction or assistance as unusual or unique situations arise. This role may require occasional evening, weekend, or overtime work. The level at which the position will be filled is at the discretion of the department.

Salary Range:
Housing Specialist I = $25.2320-$34.9225 Housing Specialist II = $28.6365-$38.4000

The County of Riverside's Housing and Workforce Solutions (HWS) Department is a dedicated group that prioritizes delivering services to the County's most vulnerable populations. Through helpful interventions that meet our county's housing and workforce related needs, HWS is promoting prosperous neighborhoods and healthy communities. Can you see yourself here?

Housing Specialist I:

• Perform a variety of duties involved in the determination of applicants' eligibility and participants' continued eligibility for assisted housing programs utilizing established timelines, agency policies and federal regulations.

• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.

• Conduct initial, annual and special inspections of housing assistance units or residences for various assistance programs in HWS; ensure assisted units comply with HUD Housing Quality Standards (HQS) requirements for decent, safe and sanitary housing conditions; advise and assist property owners and tenants of unit maintenance needs identified from inspections or complaints; conduct follow up inspections of completed work and repairs.

• Prepare and execute contracts between the Housing Authority and property owners; negotiate rent with property owners; calculate participants' rent; initiate the collection of delinquent over payments from participants or property owners.

• Prepare reports on inspections and related matters.

• Assist in the…